SUMMARY Financial, Technical and Service Desk professional with 25 years of experience in managing key areas of accounting and financial software systems including procurement and contracts. I have a proven record of accomplishment implementing and troubleshooting financial and procurement software systems. Works well independently, or in a group setting providing all facets of computer help desk support such as training, troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous financial software packages and operating systems. Skilled in providing Customer and End-User support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities, recognized strengths in problem solving, detail orientation, managing priorities and handling confidential information with discretion and professionalism. Professional knowledge of procurement regulations and contracting principles, accounting principles, practices, methods, and techniques by performing a variety of assignments.
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