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Online Resumes with "service desk "



Database Administrator - 12 Years of Experience - Near 02135

Qualifications Summary An Information Systems Professional with over 15 years of experience in the areas of database development and administration, technical training and electrical engineering. Practical skills of performing various roles, such as - Technology Education Trainer, Data Base Developer and Administrator, Technical Director, Desktop Technician, Electrical Engineer and Research Consultant. Close to 12 years of ...

Tags for this Online Resume: IBM, Infrastructure, Pc, Personal Computer, Power (Os Enhancemnt Tool, Shell Script, Software, Software Installation, Structured Query Language, Support

Help Desk Specialist - 0 Years of Experience

SUMMARY OF QUALIFICATIONS * Knowledge of desktop hardware, software, LAN and related infrastructure. * Ability to select hardware based on client and corporate needs. * Analyzed technical environments and made recommendations of what technology to create a solution.

Tags for this Online Resume: Microsoft Active Directory, Active Directory, Management, Microsoft Outlook, Cisco, IBM, Microsoft, Microsoft Windows, Microsoft Windows 7, Windows 7

System Administrator - 7 Years of Experience

Tags for this Online Resume: Software, Desktop Computer, Microsoft Windows 7, Support, Technical Support, Windows 7, Citrix, Connectivity, Imaging, Microsoft Windows

IT service desk manager

I am an experience IT Service desk Manager implementing, managing and supporting a variety of platforms and operating systems. Strengths include ITIL process, managing infrastructure, help desk management, strategic planning, assessing business needs, project management, and the ability to recognize, analyze, communicate and resolve technical challenges creatively and cost-effectively. In addition to my technical skills I a...

Tags for this Online Resume: Active Directory, Microsoft Active Directory, Microsoft Office, Information Technology, Pc, Personal Computer, Remedy, SAP, Blackberry, Compaq

Computer Operator - 17 Years of Experience - Near 80602

SUMMARY: * IT professional with 9+ years of experience as a Helpdesk Analyst. * Perform System Reboots of over 100 Web and Application Servers for performance and Patches. * Perform System tasks via Remedy Task Manager for Bank File production. * Reset, unlocked, modified, and deleted users accounts using Active Directory. * Scanned and repaired Files for Outlook users. * Support remote users. * Hands-on with PC installatio...

Tags for this Online Resume: Active Directory, Microsoft Active Directory, Remedy, Lotus, Lotus Notes, Microsoft, Microsoft Outlook, Email, Servers, Veritas

Network Engineer - 6 Years of Experience - Near 90305

Professional Summary IT professional with a 6-year background in system administration, hardware and software troubleshooting and network management for the private sector. Possesses active security clearance. Cisco and HP certified with Network Administrator talented at resolving highly technical issues efficiently to maintain uptime and increase productivity levels. Highly Skill in Directory Protocols, Network Administrat...

Tags for this Online Resume: Information Technology, Support, Hardware/Systems, Security, Cisco, Firewall, Firewall Security, Install, Management, Monitoring, software, html, it jobs, java

Computer Programmer - 4 Years of Experience - Near 77449

Cashier I perform a lot of front end jobs not just being a cashier. I also run returns work service desk sometimes and get supplies from the back of the store. I am a very hard working very dependable worker.

Ideal Companies: Apple Computers

Tags for this Online Resume: Adobe Photoshop, Microsoft, Microsoft Office, Willing to relocate

Manager

Areas of Expertise * IT Service Management * Project Management * Change Management * Access Rights Management * SharePoint Administration * Metrics Reporting * Disaster Recovery Management * Moves / Adds / Changes Management * Business Relationship Management

Ideal Companies: Hedge Funds, Invement Banks, Open

Tags for this Online Resume: Customer Relationship Management, Information Technology, Infrastructure, Itil, Application Development, Desk Top Support, Desktop Computer, Disaster Recovery, Distribution, Documentation

System Administrator

Tags for this Online Resume: Microsoft Windows 7, Windows 7, Email, Infrastructure, Microsoft Windows, Microsoft Windows XP, Systems Administrator, Teleconferencing, Video, Video Teleconferencing

Computer Operator

Summary: * Managed the processing of computer production jobs to ensure accuracy, and timeliness of resulting reports and information. Reviews production schedules requests for completeness and requirements to ensure accuracy and availability. * Mainframes: IBM Mainframes, Mainframe Command Center, MVS, Operations, Console, Batch processing 1st & 2nd Shift, VAX 4000, DEC 11/70, IBM 4480, 3480 and 3480 IDRC Cassette Drives, ...

Tags for this Online Resume: Scheduling, Distribution, Batch Processing, CA11, Ca7, CICS, IBM MVS Operating system, Information Technology, Job Control Language, Mainframe Computer

Senior IT Service Delivery Manager - 17 Years of Experience - Near 07432

Career Highlights * Slashed functional costs for MMC by $5M the first year and another $1M the following. * Maintained 98-99% customer satisfaction levels by reducing PC startup time, promoting first-call issue resolution and self -service portal, and providing first-class client services. * Achieved more than $10M savings in equipment, software, and service expenses through contract and vendor negotiations, services insour...

Tags for this Online Resume: IT Executive, Service Desk, ITIL Certified, Service Management, Deskside Support, Deskside Engineering, Business Solutions, Banking Industry, Bloomberg, Configure

Team Leader - 15 Years of Experience - Near 75019

SUMMARY: Senior hands on Technical Director/Manager with experience implementing and managing Service Desks, Data Centers, Infrastructure, IT Security, Telecommunications, Technical Support and DBA teams. Adept at instituting procedures. processes, reduce costs, automate and eliminate redundancies. Results driven, with demonstrated success in business development and partner relationships. Ability to lead cross-functional t...

Tags for this Online Resume: Management, Monitoring, Networking, Project Management, Computer Associates, Consulting, Documentation, Applications, Infrastructure, Intrusion Detection