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INGRID L

Computer Operator

Occupation:

Computer Operator

Location:

Charlotte, NC

Education Level:

Master

Will Relocate:

YES

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Summary: * Managed the processing of computer production jobs to ensure accuracy, and timeliness of resulting reports and information. Reviews production schedules requests for completeness and requirements to ensure accuracy and availability. * Mainframes: IBM Mainframes, Mainframe Command Center, MVS, Operations, Console, Batch processing 1st & 2nd Shift, VAX 4000, DEC 11/70, IBM 4480, 3480 and 3480 IDRC Cassette Drives, IBM 3803 Tape Drives, Unix, SAP R/3 System, Big Brother, IBM 3380 Disk Drives, OS/390/MVS.VM, JES2, JES3, JCL, TSO, CICS OPCA, CA7, CA11, jobtrac, Sysplex, Netview, TSCF, CICS, DB2, MQSeriesm, Process Oracle/Forms & IPL Object Orient.Prog. Unix FTP, Telnet, C ++, Java, software engineering, systems analysis, BANNER Scheduler, Window NT. Disaster recovery Experience Summary: Monitor multiple mainframe consoles for separate LPARs and server platforms in a 24 X 7 X 365-day operation. Manage and oversee successful completion of production batch/IT processing according to requirements, supporting both mainframe and server platforms. * Operate master control consoles, coordinate computer operations activities, meet time deadlines and job work flow processes. Monitor and oversee continuous production on mainframe and server systems to determine equipment and program failure for Data Center customers. Perform system bypass, job restart, recovery activities, oversee shift logs, and service desk ticketing needs * Assist in scheduling computer operations staff & monitor staff leave requests to ensure proper coverage for monitoring and meeting customer needs IBM z-Series mainframe computer operations expertise, Advanced CA-7 job scheduling operational knowledge. Required to work various shifts as scheduling needs dictate, to include holidays * Proprietary Software: EPIC/Citrix App. Support to End Users in Clindoc and ADT. LAN * HI/Tech Lab. Reviewed requisitions for completeness, enters data into CRT terminal, and labels specimens, centrifuges and aliquots specimens. Completes reports and documents to maintain quality control & answered telephones, taking and relaying messages.

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SCHOOL MAJOR YEAR DEGREE

Strayer University S. Tryon Communication Technology 2009 Master Degree
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