Description
I am an experience IT Service desk Manager implementing, managing and supporting a variety of platforms and operating systems. Strengths include ITIL process, managing infrastructure, help desk management, strategic planning, assessing business needs, project management, and the ability to recognize, analyze, communicate and resolve technical challenges creatively and cost-effectively. In addition to my technical skills I am a very customer service focus, strong personal and strong business core values
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Nttdata (Consultant) | 4/2014 - Present |
| Teksystems | (Consultant)Hhc It Assistant Manager Enterprise Service Desk | 12/2013 - 12/2013 |
| Chemtura Corporation | It Global Service Desk Supervisor | 1/2008 - 1/2013 |
Accomplishments
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