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Online Resumes with "service delivery "
Manager - 11 Years of Experience - Near 93311
QUALIFICATIONS PROFILE National Account Manager with multiple years managing and expanding a national account base. A reputation for implementing and improving standard operating procedures while building solid relationships with internal and external customers. Outstanding communication, presentation, and interpersonal skills with proven success in implementing and managing profitable solutions. Expanded client locations b...
Tags for this Online Resume: Account Manager, Book of business, Leadership, Retention, Management, Reviews, Support, Asset Management, Business Development, Territory Management
Customer Service Manager - 20 Years of Experience - Near 90065
SUMMARY With over 20 years of experience in IT Services, having spent the last 10 in Account Management, Service Delivery & Customer Relationship on a global scale. Collaborates with clients & nurtures strong business relationships by being their customer advocate & managing the Total Customer Experience. Able to build & maintain strong relationships with Clients at senior management level and below. Partners with Clients &...
Tags for this Online Resume: Hewlett Packard Enterprise, P&L, ITIL, Business Development, Customer Accounts, Relationship Management, Database Maintenance, Results Oriented, Financial Management, Management, Thinks outside the box, Go starter
Sales Representative - 11 Years of Experience - Near 85138
Business professional seeking full-time employment to secure a position that will incorporate my experience in sales, account management, customer service excellence and administrative consulting. Business Profile * Entrepreneur of independent Consulting and Sales for local start-up businesses * Sales professional inclusive of business-to-business field sales of performance based marketing, advertising sales and retail sale...
Tags for this Online Resume: Call Center, Cold Calling, Marketing Management, Networking, Pricing, Receivables, Referrals, Retention, Management, Customer Relationship Management
Corporate Recruiter - 10 Years of Experience - Near 33436
QUALIFICATIONS SUMMARY Experienced, service-driven Senior Recruiter, Client Advocate and hands-on Professional with proven Management Experience and expertise in: All aspects of the recruiting, mentoring and placement process from pre-screening and interviewing to onboarding and orientation Identification/evaluation of individual strengths and talents to optimize successful placement/integration Research and creation of job...
Tags for this Online Resume: Documentation, Business Development, Coaching, Compliance, Integrate, Leadership, Management, Networking, New Business Development, PeopleSoft
Manager - 9 Years of Experience - Near 76133
Summary of Expertise Experienced Home Retention and Default Collections Professional ( Global (Offshore) Professional ( Customer Experience Professional Strong Analytical and Organizational Leader ( Effective Communicator Successful Mortgage Professional with over 20 years of experience in mortgage servicing, management and customer service/experience. Highly effective interpersonal communicator and exceptional leader. Supe...
Tags for this Online Resume: Compensation, Call Center, Complaints, Management, Payment Processing, Process Improvements, Quality Assurance, Root Cause Analysis, Test, Offshore
Project Manager - 20 Years of Experience - Near 02817
Summary Over 29 years' experience building and managing large complex information technology projects, managing service delivery staff, introducing and implementing new technology, consolidation of systems, establishing a program management structure and creating shared service environments for major corporations to reduce IT spend for Fortune 500 companies.
Tags for this Online Resume: Project Management, Infrastructure Consolidation, Service Management, ITIL, PMBOK, Rhode Island, Program Management, PMO, CIO, CTO, Technology
Team Leader
SUMMARY Service Delivery Manager with extensive experience working with Fortune 500 and smaller companies regarding Wide Area Network, Local Area Network, IPT, Security, and Server management services. Twenty years of experience in managing cross functional teams responsible for handling incident, change and problem management activities for customer network infrastructure. Proven leader with track record of accomplishments...
Tags for this Online Resume: Service Delivery, Business Communications, Vendor Management, Partner Management, Service Level Management, Account Management, Critical Situation Management, Engineering Resource Management, Team/Client Liaison, Problem Management, Performance Reporting, Change Management, Incident Management, Service Request Management, Microsoft Office, Service Now, WAN, LAN, SLA Reporting, KPI Reporting, Customer Relationship Management
Network Engineer - 7 Years of Experience - Near 63040
Areas of Expertise * Project Management * Service Delivery * Quality Management * Problem Solving * Operations Management * System Maintenance * Diagnostics & Troubleshooting * Process Writing * Hardware Configuration * Network Monitoring * Incident Management * Change Management * Wireless Lan Configuration * Analytical Thinker * Attention to Detail
Tags for this Online Resume: Project Management, Project Manager, Cisco, Video, Cisco Routers, Routers, Switches, Motorola, Call Center, DAC, Operations, Network Engineer
Project Manager - 20 Years of Experience - Near 77389
Summary An accomplished leader with a verifiable track record of formulating and executing advanced technology and business solutions while enriching customer service. Consulted with clients to determine project requirements and advocating for customer needs. Repeatedly achieved deliverables within budget and time frame. Ability to provide value to organizations through: * Develops trusted and close relationships with execu...
Tags for this Online Resume: Houston, Consulting, Contact Center, Interactive Voice Response, Financial Services, Planning, Retail, Cisco, Speech Recognition, Strategic Planning, Global Management
Restaurant Manager - 16 Years of Experience - Near 33487
To be a valuable asset as a Corporate Trainer for any organization who strives for having a successful, realistic, current and consistent customer service delivery. My passion is teaching/training others on this basic skill that many lack of. I can achieve this by teaching in a classroom/group format as well as providing one-on-one training to the staff on-site. I will adapt and convey the policies and procedures in place w...
Tags for this Online Resume: Bilingual, Spa-Day Spa-Salon, Regional Manager, Hotel, Rooms & Front Office, Boca Raton, Trainer, Customer Service, Manager & Director, Delray Beach, Corporate Recruiter, Fitness & Sports
Manager - 20 Years of Experience - Near 55449
SUMMARY OF QUALIFICATIONS Seasoned leader with more than 25 years' professional experience, including 14 years operations management, 20 years deploying projects and initiatives, and six years IT program management. * Thorough knowledge of services operations and processes, designing career tracks, KPIs, training plans, and comp & rewards structures for customer service, field operations, inside sales, PM, and administrativ...
Tags for this Online Resume: Management, Professional/Delivery Services Management, Program Management, Process Improvements, Budgeting and Forecasting, Customer Relationship Management, Vendor Relationship Management, Leadership, Project Management, IT Release Management, Entrepreneurial Mindset
Director
Areas of expertise: Cross Functional Team Leadership, Process Improvement, Business Analysis, Strategy and Vendor Management DST Systems/Argus Health Systems, Kansas City, Missouri * Oct 2014 - present Director, Government Program Operations (April 2016 - present) Leader of newly formed Operations team accountable for Medicare, Medicaid and Health Insurance Marketplace (HIM) program service, quality and cost by overseeing a...
Tags for this Online Resume: Management, Project Management, Medicare, Pdp, Reliability, Leadership, Business Process Modeling, Business Requirements, Capital Planning, CIO, Operatons, Quality
