Description
SUMMARY With over 20 years of experience in IT Services, having spent the last 10 in Account Management, Service Delivery & Customer Relationship on a global scale. Collaborates with clients & nurtures strong business relationships by being their customer advocate & managing the Total Customer Experience. Able to build & maintain strong relationships with Clients at senior management level and below. Partners with Clients & deeply understand business & financial goals and objectives, understanding their internal drivers in order to provide a totally collaborative solution and value.