Description
Business professional seeking full-time employment to secure a position that will incorporate my experience in sales, account management, customer service excellence and administrative consulting. Business Profile * Entrepreneur of independent Consulting and Sales for local start-up businesses * Sales professional inclusive of business-to-business field sales of performance based marketing, advertising sales and retail sales (including store management) * Administrative consultant and primary account liaison between the customer base and regional team of sales, administration and service delivery staff. Ability to effectively plan and manage workflow, work on multiple projects simultaneously and manage project details with limited supervision. * Relevant Professional Experience * * Sutherland Global Services, Las Vegas, NV www.sutherlandglobal.com 3/16- 5/2016 * Call Center Consultant * AT&T AEIS & Direct TV residential sales campaign: wireless, internet services and media * Primary one-stop liaison to resolve all customer service and receivable issues. * Victoria's Secret, Henderson, NV www.victoriassecret.com 10/2/2015 - 4/23/16 * Sales Specialist P/T: * Sales Specialist is to drive sales growth by personally selling deep and across all product categories and delivering emotionally engaging customer experiences - consistent with the brand vision. * Bra Certified in fit and body contour * T.L. Timber Business Consulting, Henderson, NV (part-time) 9/14- 10/15 * Consultant for new business start-ups in the areas of: operational management * Business plan creation and revision * Operational and organizational development * Client promotion brand recognition and marketing management of products and services * Sales management strategy of products and services * Chico's FAS, Inc., (multiple locations) www.chicos.com P/T Retail Sales & Lead Associate: Chico's Henderson, NV 9/12 - 9/28/15 Chico's Saratoga Springs, NY 8/06 - 1/08, 8/09 - 3/10, 5/10 - 9/10) Chico's Haslett, MI 6/01 - 7/02 F/T Store Manager, Chico's Haslett, MI 4/03 - 12/03 F/T Assistant Manager, Chico's Haslett, MI 7/02 - 4/03 Hibu (formerly Yellowbook 360), Albany, NY www.hibu.com 11/04 - 12-10 Sales Account Representative/Media Consultant Sales Account Manager for new business-to-business sales targeting local business owners within a defined territory Sales Focus: * Yellowbook.com online advertising utilizing media rich ad placements and online videos affiliate partner with Google Adwords for marketing keyword targeting of SEM, and free analysis of customers website in order to build a solid sales upgrade of SEO advertising conversion results * Yellowbook.com print media and direct mail advertising * Primary customer escalation contact and liaison to resolve all internal order and implementation issues with call center staff and facilitate collections of aged receivables in regards to renewal of delinquent accounts and pre-qualification for new account services for new accounts Active System Skills Excellent working knowledge using Microsoft 2010 (Microsoft Word, Microsoft PowerPoint, Microsoft Works) Excel, Outlook, CRM, Sales Pro, Access, Chico's and Victoria Secret CRM retail systems, Google SEM, Google Adwords PPC, website SEO
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