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Online Resumes with "customer support management"
Visionary technology executive with proven track record - 20+ Years of Experience Engineering – Marketing – Business Development – Sales
Visionary entrepreneurial executive with deep understanding of computer technology, with proven track record of delivering innovative solutions and driving profitable business from start-up to large corporations. Collaborative and inclusive leader who gets in front of problems and leads by example working and influencing cross-functional worldwide organization (USA, EMEA, APAC), customers and partners. Strong communication ...
Ideal Companies: ARM, AMD, Qualcomm, MicroSemi, Cavium, Avago, Brocade, Broadcom, Sandisk, Samsung, WD, NetApp, VMWare, Dell, EMC, HP, Cisco, Amazon, Hitachi, Huawei, Juniper Networks, Lenovo, Mellanox, Microsoft, Oracle
Tags for this Online Resume: Marketing, Business Development, Product Development, Management, Architect, Cloud Data Center, Engineering, Strategy, Operation, Manufacturing, Network, Storage, Server, IaaS, PaaS, SAN, NAS, SDN, Flash Memory, SSD, NFV, VMWare, Linux, Microsoft, Software, Hardware, Semiconductor, Sales Cycle, Selling Process, Analysis, OpenStack, Customer Support, executive, Leadership, Product Management, Project Management, Budgeting, Systems, Application, IoT, Mobile, Multimedea, Operating System
Accomplished Program/Project Manager with international experience deploying and upgrading enterprise systems.
Highly motivated technology professional with experience managing complex, high visibility, strategic and enterprise-wide IT programs. Successfully reduced costs and improved project inefficiencies through centralized services and implementing standardization. Skilled communicator adept in the coordination of cross functional teams accomplishing set objectives. Proven ability to analyze business needs and deliver necessary...
Ideal Companies: Global Manufacturing and Engineering businesses, using or needing to move to Bill of Material handling and Change Management software.
Tags for this Online Resume: PLM, Agile, Waterfall, Oracle, Enovia, Bill of Materials, Maxino, SCADA/DNC, Primavera, P6, Kronos, UG CAD
Manager - 14 Years of Experience - Near 94544
Summary: ITIL Certified Customer Support Manager with 14 years' experience improving, optimizing Support Teams. Developed Service Level Agreements/Standard Operating Procedures (SLA/SOP) to establish problem resolution. * Worked in multiple roles in the IT field, and designed, deployed and configured servers and network equipment in Data Centers, corporate LAN, Retail stores, and residential customers. * Develop policies an...
Tags for this Online Resume: Wide Area Network, Configure, Lan/Wan, Local Area Network, Integrity, Personal Computer, Security, DHCP (Dynamic Host Configuration Protocol), Network Security, Networking, Standard Opperating Procedures, Leadership
Vice President - 15 Years of Experience - Near 30252
CAREER HIGHLIGHTS * Awarded "Recruiter of the Year" multiple years from 1990 - 1993 * Awarded "Top Branch of the Year" from 1993 - 1999 * Awarded "Region of the Year in 2000, 2001, 2004, 2006. * Awarded "Most Improved Region of The Year" in 2003 * Awarded "Most Improved Branch of the Year" in 2012. * Awarded "Unsung Hero Award" for growing military student population by 200+% in 2015. * Awarded "Top Region of the Quarter" i...
Tags for this Online Resume: Servant Leader, Strategic Planner, Change Management, Budgeting, Customer Service, Team Builder, P&L Management, Forecasting, Price Negotiator, Results Driven, Positive Culture Builder, Turnaround Expertise
Customer Service Manager - 19 Years of Experience - Near 01879
PROFESSIONAL SUMMARY Results oriented Customer Support Manager with enterprise software development, SAAS (Software as a Service), local/remote team management and CRM (Customer Support) experience on an international scale. Demonstrated success in both the hardware and software industries with proven insight into the needs and expectations of both internal and external customers. Proven ability to liaison between cross fun...
Tags for this Online Resume: Customer Relationship Management, JIRA, Support, Technical Support, Communications, Enterprise Software, Integrate, Sales, SalesForce, Software
Manager - 15 Years of Experience - Near 22180
Skills Summary Data Management: Business Intelligence Leadership * Oracle * WebFOCUS * Project Management * Hadoop - Hortonworks * Tableau * Team Building/Coordination * ETL - IBM Datastage * SAS * Vendor Management * Data Modeling * IBM Cognos * Training and Development * Relational Databases * SQL * Strategic Planning * Star schema * Dashboarding * Cross Organizational Management * Data Governance * Sharepoint * Collabora...
Tags for this Online Resume: Oracle, Integrate, Oracle Database, Pc, PC Support, Personal Computer, Support, Citrix, Database, Desktop Computer, management, Business Intelligence, Project Management
Help Desk Specialist - 17 Years of Experience - Near 19150
Enthusiastic and committed information-systems professional with 16 years of progressively responsible experience in development, installation and operations of IT hardware, software and networks. Proficient at adapting enterprise systems to achieve corporate objectives and provide optimal service to customers. Strong interpersonal, technical, and communication skills. Adept at customer support and at management, training, ...
Tags for this Online Resume: helpdesk, Microsoft office, operations, Customer Service, Active directory, IT Systems Analysis, Technical Support, Hardware and Software Installation, Pc, Personal Computer
Inside Sales Representative - 15 Years of Experience - Near 90505
SUMMARY OF QUALIFICATIONS * Over 15 years of progressive business development, customer support and management experience in diverse disciplines * Account management, credit analysis and international entrepreneurial experience * Proficient in Windows 10, Microsoft CRM BMC Remedy, Salesforce, SAP, Office 365, SharePoint 2016, and QuickBase * Excellent interpersonal communicator and problem-solver with proven management skil...
Tags for this Online Resume: Management, Project Management, Account Manager, Financial, Financial Statements, Pricing, Support, apparel, Business Development, Business Development Manager, Individual Contributor
Team Leader - 17 Years of Experience - Near 94087
I would like to obtain a Position to be part of the leading international company. I wish to have an ability to utilize all of my skills for new projects and possibilities within multicultural and dynamic environment with all my passion to work. . To be a part of an organized business process playing a major role in the implementation and consultation of IT projects through which, my previous experience and background could...
Tags for this Online Resume: Database, Networking, Oracle, Oracle Database, Application Support, Appraisals, Benefits, Compliance, Data Migration, Information Technology, sql, agile, software, Technical Account Manager, Customer Support Manager, Support Account Manager, Customer services, Services Sales, Csutomer Advocate, Critical situation manager, escalation manager
Financial Manager, Branch or Department - 20 Years of Experience - Near 91942
SUMMARY Customer Service Professional seeking an opportunity in customer support or management with 20+ years in the mortgage industry. Demonstrate strong communication skills and ability to establish rapport with clients. A self-motivated innovator with a record of success in troubleshooting and problem resolution. Leads by example and establishes a professional work environment based on respect.
Tags for this Online Resume: Retail, Underwriting, Documentation, Fraud, Insurance, Customer Service, Fraud Detection, Support, Banking Industry, Underwriter
Data Centre Manager - 20 Years of Experience - Near 54730
IT Management position with 32 years of experience in Logistics with support to multiple levels of distribution and divisional support as well as trouble shooting.
Tags for this Online Resume: Computer Operator, Distribution, Support, System Support, Cisco, IBM, Microsoft Excel, Motorola, Process Improvements, Software
Branch Manager - Sales - 20 Years of Experience - Near luisalba98@gmail.com
As a seasoned executive, bring all my extensive experience in the area of Sales and Marketing management in the USA & Latin America region in the Telecommunications field. With the purpose of increasing profits and growing market share as it relates to the competition within the territory. More than twenty five years of experience in the recruiting and creation of a high-power sales team to deliver market share growth. Make...
Tags for this Online Resume: Assessments, Customer Accounts, Support, System Support, Sales, Account Manager, Government, Integrate, RFID, Video