Description
Skills Summary Data Management: Business Intelligence Leadership * Oracle * WebFOCUS * Project Management * Hadoop - Hortonworks * Tableau * Team Building/Coordination * ETL - IBM Datastage * SAS * Vendor Management * Data Modeling * IBM Cognos * Training and Development * Relational Databases * SQL * Strategic Planning * Star schema * Dashboarding * Cross Organizational Management * Data Governance * Sharepoint * Collaboration BroadMargin December 2002 - April 2005 Fairfax, VA Director of Operations * Managed a team of customer support agents, database admins, system admins, and third party vendors in support of Telecom Expense Management for over thirty clients, resulting in over $100M in combined annual savings. * Responsible for customer integration, product rollout, and customer support * Managed two Oracle database administrators and one Citrix administrator. * Managed the daily operation of four enterprise locations for desktop pc support, local area networks, business machinery, and overall facilities management.
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