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Online Resumes with "Standard Opperating Procedures"
Manager - 14 Years of Experience - Near 94544
Summary: ITIL Certified Customer Support Manager with 14 years' experience improving, optimizing Support Teams. Developed Service Level Agreements/Standard Operating Procedures (SLA/SOP) to establish problem resolution. * Worked in multiple roles in the IT field, and designed, deployed and configured servers and network equipment in Data Centers, corporate LAN, Retail stores, and residential customers. * Develop policies an...
Tags for this Online Resume: Wide Area Network, Configure, Lan/Wan, Local Area Network, Integrity, Personal Computer, Security, DHCP (Dynamic Host Configuration Protocol), Network Security, Networking, Standard Opperating Procedures, Leadership
