CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "customer issues"

Manager - 20 Years of Experience

Professional Summary Highly effective, results-oriented manager with proven expertise in achieving call center and company goals while facilitating employee development through training, coaching, and mentoring. Specialized skills in leadership, organization and consulting to senior management, other departments and outside investors to achieve improvements, manage compliance and assure productivity increases. Strong profic...

Ideal Companies: Amazon, State of Washington, ULine

Tags for this Online Resume: Management, Book of business, Insurance, Call Center, Compliance, Quality, Software, Inventory, Inventory Control, Complaints, Human Resources, Growth

Manager - 15 Years of Experience - Near 92672

Summary I have 15 years of management, automotive repair, and customer service experience with a proven ability to diagnose and repair all automotive systems. I am highly adept at investigating and resolving customer issues and complaints. I have been frequently recognized for outstanding performance and customer satisfaction. I possess tremendous presentation, leadership and communication skills. I have expertise in establ...

Tags for this Online Resume: Management, Automotive, Business Management, Diagnostics, Business Plan, Financial, Planning, Banking Industry, Complaints, Customer Service

Developer - 20 Years of Experience - Near 07024

Profile Senior level developer and customer support representative with 25+ years of experience working in project based consulting environments as a team member as well as an individual. Product and Customer Support analyzing and resolving customer's issues. Strong interpersonal skills dealing with team members and customers. Will work until a client's issue is resolved. Cold Calls to get appointments for the sales staff t...

Tags for this Online Resume: Customer Support, Technical Writing, Application Development, Consulting, Email, Microsoft, Microsoft Access, Microsoft Windows, Product Support

Application Support - 10 Years of Experience - Near 11373

SUMMARY Analyst with broad experience in Desktop support. Demonstrated success in handling complex, multi-faceted assignments. Known for providing creative direction and out of the box thinking in resolving customer issues and finding solutions to complex problems.

Tags for this Online Resume: Desktop Computer, Infrastructure, Desk Top Support, Microsoft Windows, Microsoft Windows 7, PCS, Personal Conferencing Specification (PCS), Windows 7, Desktop Computer, Infrastructure, Desk Top Support, Microsoft Windows, Microsoft Windows 7, PCS, Personal Conferencing Specification (PCS), Windows 7

Network Security Engineer - 20 Years of Experience - Near 85249

Summary: Over 35 years progressively responsible positions in Information Technology. * CISSP Certification * ITIL Foundation Certification * GREM Certification * Security Manager with proven track record in maintaining secure architecture * Responsible for the safety and security of 2,500 Financial institutions and over 9-million end-users * Maintained fraud rates of less than 0.1% overall * Created and maintained Security...

Tags for this Online Resume: Computer Forensics, Arcsight, Splunk, Programming, Microsoft Windows, Networking, Personal Computer, Reverse-Engineer Malware, Linux, EnCase, FireEye

Electrical Engineer - 1 Years of Experience - Near 67226

PROFESSIONAL SUMMARY: o Engineer candidate whose background includes experience in estimate labor, material, or construction costs for budget preparation purposes o Exposure to testing, modifying developmental and operational electrical machinery, electrical control equipment, circuitry in industrial and commercial plants or laboratories. o Strong problem solving, communication, organization, and computer skills . » Confer ...

Tags for this Online Resume: Inventory, Material Handling, Protocol, SAP, Test, Budget Preparation, Budgeting, C++ Programming Language, Construction, Electrical Control

Vice President - 16 Years of Experience - Near 33905

ACCOMPLISHMENTS Lead the largest POS implementation project in the US in 2005 Developed and maintained $2 million payroll budget, increasing staff count by 5 while maintaining budget limit Implemented new VOIP phone system reducing costs by 25% Reduced inventory shrink by 50% in 2 years Created critical KPIs to track and improve on-time delivery, customer issues and inventory control Increased output by 15% by implementing ...

Tags for this Online Resume: Management, Project Management, Budgeting, Help Desk, Payroll, Procurement, Retail, POS, Project Manager, Support

General Manager - 9 Years of Experience - Near 76272

SUMMARY: I am a Navy veteran that is seeking employment in a position that would utilize my experience in maintenance, manufacturing and supervisory roles. Most of which, was as a senior manufacturing technician at Intel Corporation. I have been a lead person on new technology processes or new product introductions. I have been in an interim manager position with full manager discretion during a period when area manager was...

Tags for this Online Resume: Data Analysis, Documentation, JMP, Management, Manufacturing, Plating, Structured Query Language, Flip Chip (FC), Fab, Semiconductor Industry, Dallas, Ft. Worth

General - 15 Years of Experience - Near 30096

Areas of Expertise Succession Planning Performance Reporting Time Management Organizational and Change Management Project Management Multi-tasking Training and Development Solution Focused Cross Functional Leadership direct reports. Lead the Customer Billing team by providing direction and support in managing 60,000 lines to be billed and reconciled per month strategic to the area locations. * Developed measurements and mon...

Tags for this Online Resume: Sales, Billing, AT&T, Complaints, LNP, Quality, Quality Assurance, Quality of Service, sheets, Telephony

Plant Manager

SUMMARY OF QUALIFICATIONS: Professional with over 20 years experience managing plant, providing technical expertise and direction, and resolving customer issues. Skilled in managing and providing clear objectives to team members. Strengths are technical knowledge, building customer and supplier relationships and team direction. Also experienced in setting up and writing necessary procedures for production process and qualit...

Tags for this Online Resume: Budgeting, Financial, Financial Analysis, Quality Assurance, Quality, Complaints, Accounting, Scheduling, Management, Problem Solving

Sales Representative - 18 Years of Experience - Near 90503

Personal Summary * Overachieves stated revenue goals consistently with minimal support * Accomplishes sales goals through relationship based selling, targeting proven wholesale vertical markets, penetrating new accounts, expanding wholesale portfolio of products to existing customer base, solution based selling, and strategic sales partnerships with switchless resellers. * Balances customer needs and expectations versus com...

Tags for this Online Resume: Connectivity, Microsoft SMS, Sms, Voice, Consulting, Outside Sales, Sales, Support, Telephony, Billing

Chemical Engineer - 18 Years of Experience - Near 60047-3300

CAREER HIGHLIGHTS AND ACCOMPLISHMENTS * Caught before document release a potential request for quote of instrumentation with improper construction materials based on outdated information, thus saving a potential loss of tens of thousands of dollars if procured. * Brought to management's attention a cost-reduction strategy of developing templates for various common standards and drawings that could be used on all projects wh...

Tags for this Online Resume: Acceptance Testing, Petrochemical, Test, Documentation, Software, Technical Documentation, Customer Service, Support, Training, Troubleshooting