Description
ACCOMPLISHMENTS Lead the largest POS implementation project in the US in 2005 Developed and maintained $2 million payroll budget, increasing staff count by 5 while maintaining budget limit Implemented new VOIP phone system reducing costs by 25% Reduced inventory shrink by 50% in 2 years Created critical KPIs to track and improve on-time delivery, customer issues and inventory control Increased output by 15% by implementing new control procedures to empower employees in their job. Key in building startup company from 3 employees to 65 employees and $15million per year by personally handling high profile customers and projects to ensure the highest level of satisfaction is achieved.