Profile Senior level developer and customer support representative with 25+ years of experience working in project based consulting environments as a team member as well as an individual. Product and Customer Support analyzing and resolving customer's issues. Strong interpersonal skills dealing with team members and customers. Will work until a client's issue is resolved. Cold Calls to get appointments for the sales staff then went on the sales calls with the sale person to help with the technical portion of the project (s). Full product and client support. Product testing, client education, training and Technical User/Developer Writer.

Highlights:

• Customer Support
• Technical Writing
• Application Development
• Consulting
• Email
• Microsoft
• Microsoft Access
• Microsoft Windows
• Product Support