CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "customer issues"

Customer Service Supervisor - 19 Years of Experience - Near 01844

Summary of Qualifications Over 20 years of Project Management and Customer Service experience in a variety of positions and growing responsibilities. Attention to detail enables me to participate in company wide strategic efforts and deliver a quality product. My versatility allows me to be utilized in a variety of ways, from resolving customer issues, facilitating groups toward a specific end, coordinating, project plannin...

Tags for this Online Resume: CRM, SharePoint, MS Project, Microsoft Project, Administration, Customer Service Excellence, Oracle, CT, Multimedia, Operational Excellence

Director - 18 Years of Experience - Near 14621

SUMMARY An executive leader with demonstrated success implementing lean methodologies, improving operations, and managing organizational change for a large global manufacturing firm and for various small business entities. Track record of continuous improvement and revitalizing under-performing operations. * Effectively led change initiatives in both non-union and unionized labor environments. * Strong Lean capabilities, wi...

Tags for this Online Resume: Training, Automation, Fabrication, ISO, Layout, Layout Design, Purchasing, Acquisitions, Assembly Line, Business Development

General - 20 Years of Experience - Near 78401

Areas of Expertise * Leadership & Effective Communication: Experienced in recruiting, training and motivating employees while fostering teamwork. Hands on management style with an ability to resolve escalated customer issues as necessary. * Operations Management: Oversee efficient daily operations including budgeting, inventory management and maintenance. Set high service standards for restaurants and ensure food safety com...

Tags for this Online Resume: Compliance, Training, Management, Process Improvement, Budgeting, Inventory, Inventory Control, Inventory management, Leadership, Microsoft

Developer - 10 Years of Experience

SUMMARY OF QUALIFICATIONS * 10 years of experience in Database Design, Development, Testing and Production Environments as a SrBI Developerand Data Analyst. * Good experience in development of SSIS, SSRS, Business Objects, Stored Procedures, Triggers, Functions, Views, T-SQL scripts, SQL, PL/SQL, SQL Server for business logic implementation. * Good experience with data warehouse modelling of ER, 3NF, and Dimensional Star& S...

Tags for this Online Resume: Business Objects, Servers, Structured Query Language, SQL Server Integration Services, SSIS, Web, Web Technologies, Desktop Computer, Microsoft SQL Server, Performance Tuning

Help Desk Specialist - 7 Years of Experience - Near 33033

SUMMARY Oriented Help Desk Specialist to provide technical support to users in an efficient and accurate manner, solve basic technical problems and provide support for all assigned areas in this role, I provide first level contact and convey resolutions to customer issues, properly escalate unresolved queries to the next level of support, Track, route and redirect problems to correct resources, walk customers through proble...

Tags for this Online Resume: Active Directory, Customer Service, customer service skills, Database, DHCP (Dynamic Host Configuration Protocol), Documentation, Firewall, Help Desk, Help Desk Support, Java Programming Language

Network Installer - 20 Years of Experience - Near 98387

Career Summary 10+ Years of Installation: Assembled and bolted computer cabinets and Telco racks. Ground racks and equipment as well as earthquake bracing cabinets. Installed ladder racks and fiber trays. Rack, stack and basic configured Cisco (28xx, 4xxx, 7xxx, 6xxx) and Juniper (MX/EX) routers and hubs. Installed and terminated CAT-5, RS530, RS232, RS422, RS442, V.35 and fiber/ cooper distribution panels. Installed KG and...

Tags for this Online Resume: Plain Ordinary Telephone Service (POTS), POS, Modems, Routers, Switches, Cabling, T1, Asynchronous Transfer Mode (ATM), AT&T, Border Gateway Protocol, fiber, AP's, Fire Wall, VOIP,

Director of Quality - 20 Years of Experience - Near 22405

ACCOMPLISHMENTS * Created process optimization for Bill of Material process (BOM) which resulted in a 20% reduction in BOM errors. * Developed Corrective Action and Internal Audit database using SharePoint. Reduced redundant steps in several critical testing processes by 45%. * Reduced significant corrective action backlog by 85% in 5 months. * Eliminated customer generated corrective actions by 100% in 7 months. * Reduced ...

Tags for this Online Resume: Management, Audit, Quality, Quality Assurance, Quality Management, Certificate Authority, Internal audit, Program Management, Vista, Professional Services

Customer Service Representative - 20 Years of Experience - Near 76643

Professional Summary Award-winning customer support professional who has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals. Detail-oriented Group I Technician with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical issues with ease and patience. Group 1 Technician with technical and troubleshooting repair expertise. Team player ...

Tags for this Online Resume: Apple, C Programming Language, Customer Service, Diagnostic Tools, Disaster Recovery, Fiber Optics, Government, Hardware/Systems, Information Technology, Install

Quality Engineer - 11 Years of Experience - Near 50324

PROFESSIONAL SUMMARY Professional Quality Engineer experienced working in high volume ISO certified Tier I injection molding facility. Emphasizing conformance and development of control plans producing increased efficiency and productivity using lean principles, while lowering external ppm defects and internal scrap ppm reduction. Listening to customer issues and building strong relationships while attaining solutions follo...

Tags for this Online Resume: Management, Project Management, Injection Molding, Layout, Blue Prints, Blueprints, Layout Design, PPAP, Quality, Laser Scanning, 3D Printing, 8D Root Cause Analysis, Geometric Dimensoning and Tolerances, Quality Trainer, Internal Auditor, SolidWorks, AutoCad, Sketchup, Color Analysis w Xrite

Sales Manager

Renewal by Andersen After successes in Memphis (and other markets - see below) Hired as a replacement window sales representative Duties: - Run issued leads and generate in-home sales Accomplishments: - Earned Sales Rep of the Month 10 out of first 22 months - Promoted to Field Sales Manager, Memphis, TN - Promoted to District Sales Manager Duties: Recruited, hired and trained sales representatives - Conducted weekly sales ...

Tags for this Online Resume: Sales, SAN (Storage Area Network), Connectivity, Recruiting, HVAC, Laptop Computer, Management, Microsoft Windows, P&L, Real Estate

Sales Manager - 20 Years of Experience - Near 02860

QUALIFICATIONS SUMMARY * Prolific career in management, Sales and Marketing - reflects record of steadily increasing responsibility, challenge and recognition * Strong communication skills * Excellent computer skills - Microsoft Suite and Salesforce.com * Encourage teamwork at all levels * Recruit, train and supervise sales representatives, manufacturer representative firms and support associates (Consumer and Industrial) *...

Tags for this Online Resume: Sales, Acquisitions, Business Plan, Communication Skills, Complaints, Consumer Products, Distribution, Excellent Communication Skills, Management, Marketing Management, outside sales, radionics