ACCOMPLISHMENTS * Created process optimization for Bill of Material process (BOM) which resulted in a 20% reduction in BOM errors. * Developed Corrective Action and Internal Audit database using SharePoint. Reduced redundant steps in several critical testing processes by 45%. * Reduced significant corrective action backlog by 85% in 5 months. * Eliminated customer generated corrective actions by 100% in 7 months. * Reduced customer defect levels $1.3 million, representing a 57% improvement in quality settlements. Cost of quality complaints dropped by 62%, the frequency of customer issues were reduced by 82%. * Lead asset reduction team, reduced underutilized assets by $365,000 * Reduced scrap rate on F22 composite duct program by 15%

Highlights:

• Management
• Audit
• Quality
• Quality Assurance
• Quality Management
• Certificate Authority
• Internal audit
• Program Management
• Vista
• Professional Services