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Online Resumes with "call handling"
Pipe Fitter - 15 Years of Experience - Near 11249
My work ethics are impeccable. Theres no such thing as second best. A true team player
Ideal Companies: City agencies , verizon , time warner
Tags for this Online Resume: dispatcher, logistics, service manager operations, service manager, service coordinator, Purchasing
Director - 20 Years of Experience - Near 94601
CAREER HIGHLIGHTS * Cut telecom costs 20% and enabled a 200% increase in call handling capability for customer service at Ramsell Corp. by implementing a state-of-the-art VoIP system. * Created Ramsell's first comprehensive disaster recovery system and SOPs. * Reduced critical open issues 42% achieved a 100% improvement in the ability to identify recurring issues by launching Ramsell's first issue tracking and resolution sy...
Tags for this Online Resume: Purchasing, Business Requirements, Call Center, Compliance, Call Center Operations, Data Security, Disaster Recovery, Software Management, Purchasing, Business Requirements, Call Center, Compliance, Data Management, Data Security, Disaster Recovery, Documentation
Application Support - 15 Years of Experience - Near 43206
Norman has over 15 years of diversified experience working with various Avaya Aura System platforms which include G3s, G3r, S88xx, S87xx, S85xx, S84xx, S83xx, G350, G430, G450, G700, and G650 gateways including Survivable Remotes LSP's and SLS's. In addition he has programmed and worked on Avaya Aura products including all Communication Manager Releases up to the current virtual server related release 6, Avaya Session and S...
Tags for this Online Resume: ISDN, Network Services, Networking, Outside Sales, Pricing, Project Management, Project Manager, Sales, Services, Support, Avaya
Management Trainee - 3 Years of Experience - Near 18966
Experienced with Work Force Analyst sales data reporting including familiarity with measuring performance within the sales department using benchmark metrics which include but are not limited to: conversion rates, upsells, telephone aux and average call handle time and sales metrics performance review. * Exclusively responsible for assigned Call Center Representative monthly work scheduling pertaining to weekly, paid time o...
Tags for this Online Resume: Sales, Account Management, Coach, Customer Relationship Management, Customer Service, Mentoring, Focus, Inside Sales, Management, CRM, Project Manager
Customer Service Manager
I, Robin Collins, have demonstrated characteristics of being assertive, organized, analytical and committed to establishing goal objectives that are delivered timely and accurately. I accomplish this through my personal commitment to prioritize and motivate personnel through team building and effective communication. I work best under pressure but will not be left idle I am a seeker of work to find the next task to take on ...
Tags for this Online Resume: Microsoft Exchange, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Scheduling, Web, Web Technologies, Workforce Management, Forecasting
Computer Programmer - 4 Years of Experience - Near 12203
SUMMARY: * Over 5 years of strong IT experience in software development using Java and J2EE/JEE technologies. * Involved in all phases of the Software Development Life Cycle (SDLC) including Requirement Gathering, Analysis, Design, Development, Testing, Implementation and Maintenance Support in various computing Environments. * Extensive experience in designing and developing Multi-Tier Web Applications using Java, J2EE Tec...
Tags for this Online Resume: HyperText Markup Language, Java Programming Language, Java Server Pages, JUnit, MVC, Structured Query Language, Struts, Test, Eclipse, Extensible Markup Language (XML)
Technical Writer - 12 Years of Experience - Near 76053
Areas of Expertise: * Performance Consultant * Detail Oriented * Learning Management System Administrator * Project Management * Product Management * Creative Problem-Solver * Facilitator * Client Relationship Management * Innovative Thinker Selected Achievements Electronic Security Association * Developed and introduced an Instructor Guide to replace the 'notes' Instructors previously used from PowerPoint presentation prin...
Tags for this Online Resume: Desinger, Training, Instructional Design, Project Management, Technical Writer, Technical Trainer, Customer Support, Quality Tester, Quality Assurance, eLearning
Health and Wellness consultant - 20 Years of Experience - Near 23235
Seeking a position where my extensive experience in customer relationship and nursing will be utilized in a call center, office environment, hospital and/or nursing facility setting where I can utilize my education and enthusiasm to provide exceptional service. PHLEBOTOMY/CUSTOMERSERVICE/OFFICE RELATED WORK EXPERIENCE * Experienced in areas of customer relationships via answering inbound patient calls to assist with appoint...
Tags for this Online Resume: 25 yrs.as a Lead Certified Phlebotomist, 25 yrs Customer Service Skills, Extremely Reliable, 25 yr Medical Assistant, Mobile Phlebotomist, Certified CPR-BLS/AHA, Phlebotomy, Staffing, Staffing & Recruitment, Travel
System Engineer - 20 Years of Experience - Near 07885
Join organization on the forefront of the information revolution to continue impacting end customer's experience, make lives easier and dreams possible.
Ideal Companies: Verizon, AT&T, FirstNet, ATOS, Simens, Philips, Optimum, CommCast, Honeywell, Ericsson, Tiffany
Tags for this Online Resume: New Jersey, Telecommunications, Senior Wireless Telecom Engineer, OSI TCP / IP protocols, IT LAN WAN, 4G LTE / VoLTE, 3G UMTS, Unix Linux, E911, Location Technologies, Signaling Protocols, National Electric Code, Digital Switching, Cloud Services, Wireless Emergency Alerts
Inside Sales Representative - 20 Years of Experience - Near 21045
I am looking for a career in inside sales which involves cold and warm calling, handling inbound calls and qualifying and following up on leads resulting in growing of current business and in brining on new customer. I have over 20years of experience in this area.
Tags for this Online Resume: inside sales, Order Processing, Marketing Management, Outside Sales, Sales, Call Center, Connectivity, Pricing, Research
Recruiter - 8 Years of Experience
Professional Summary: * Recruitment consultant with 8 years of experience in IT/ technical recruitment. * Have experience in handling end to end recruitment process. * Experienced and familiar with different means and channels for sourcing (e.g. job portals, LinkedIn, cold calling) * Handled various technologies/software skills and recruited IT professionals at all levels (from Entry level to directors). * Comfortable with ...
Tags for this Online Resume: Networking, HR, Human Resources, Management, sheets, Vendor Management, Information Technology, Recruiter, Recruiting, Recruitment Process
In Between - 10 Years of Experience - Near 20748
PROFESSIONAL SUMMARY Dedicated professional with experience in office administration, human resources, outreach, and management. Other experience includes providing education/training, presentations, and development of strong partnerships with outside agencies. Able to uphold confidentiality, respect, necessary assistance, and discretion to the needs of those served. Detail oriented with excellent oral and written communica...
Tags for this Online Resume: Payroll, Documentation, Call Center, Management, Insurance, Program Manager, Billing, Statistics, outreach, data entry, customer service
