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Online Resumes with "Ticketing"



Help Desk Specialist - 1 Years of Experience - Near 30328

Professional Summary U.S. Navy veteran with 20 years of experience assigned various duties and tasks, requiring the use of and troubleshooting of various software applications within the operating system and network. Displayed relentless motivation and strong work ethic under the most challenging situations, taking pride and ownership in all tasks. Skills include: Directly supervised an 8 person Information Technology team ...

Tags for this Online Resume: Android, Applications, Connectivity, Customer Service, Domain Name System, Email, Ethernet, Extensible Markup Language (XML), Food Service, Help Desk

Project Manager - 18 Years of Experience - Near 75098

PROFESSIONAL SUMMARY * 20+ years of experience in helping enterprise-level organizations design, develop, manage, and implement customer driven systems and business solutions * Strong collaboration, communication, and time management skills * Extensive Software Development Life Cycle (SDLC), Vendor Management and IT related experience. * Proficient in MS Office Suite Professional, SharePoint and MAC platform. * Expert @ Tro...

Tags for this Online Resume: Metrics, Training, Outsourcing, Help Desk, Project Management, Remedy, Senior Project Manager, Software, Software Development, Video, it jobs

System Administrator - 3 Years of Experience - Los Angeles

Summary of Qualifications: * Expertise in Installation, Configuration, Trouble-Shooting and Maintenance of Red Hat Enterprise Linux, CentOS in physical and virtual Linux servers. * Proficient in Windows, Linux, Solaris, AIX Operating Systems. * Experience with cloud hosted, IaaS environments like: AWS. * Experience in implementation and installation of hardware and software components. Experienced with Apache web server and...

Tags for this Online Resume: Acquisitions, Apache Web Server, Applications, Configure, Email, Firewall, Install, Linux, Networking, Operating Systems, software, linux, agile

Graphic Design - 4 Years of Experience - Near 20857

SUMMARY Technical support analyst who provides high-level support on a variety of business related software and hardware. I support both Classified and Unclassified enclaves. All enclaves are supported via hands-on support and through phone support as required. I am responsible for hardware/software installations, system configurations, system imaging and system updates. / SCI Security Clearance with SB Polygraph HARDWARE/S...

Tags for this Online Resume: Help Desk, Help Desk Support, Support, Apple, Triage, Management, Account Management, Adobe, Wireless, Billing, Blackberry, Call Center, Connectivity, print

Quality Assurance Specialist - 7 Years of Experience - Near 75035

PROFESSIONAL SUMMARY: * Having Nine years of experience as a QA Analyst/Tester performing both Manual and Automated testing of applications in the Client Server and Internet/Intranet environment. * Experience at Finance, Health Care, Insurance, eCommerce and Payroll domain. * Experience with Iterative Software Development Practices and Project Management Life Cycle. * Excellent understanding of the Software Development Life...

Tags for this Online Resume: Microsoft Windows 7, Regression Testing, Structured Query Language, Test, Test Cases, Windows 7, Extensible Markup Language (XML), Integrate, Microsoft .Net, Database, java, sql, javascript, c#, c++, agile, html, software

General Manager - 20 Years of Experience - Near 94559

SUMMARY: 25 years plus years of take charge general management in the luxury retail, hospitality, and wine industries. CAPABLITIES: Operations Direction & Oversight Dynamic problem solving capabilities * Highly organized methodical approach * Strong mechanical & technical aptitude * Strict SOP implementation compliance * Top priority HSE awareness Human Capital Management Cultivate a culture of YES * Refine recruitment & se...

Tags for this Online Resume: Management, Retail, Accounting, Best Practices, Business Development, Compliance, Confluence, e-Commerce, Financial, HR, management, sales

Manager - 20 Years of Experience - Near 01752

Accomplishments IT Technical Operations Management * Streamlined implementation of group policies for management / security initiatives by using Quest tool for account / group transition while leading active directory restructure project: removal of child domains * Simplified Microsoft Office license management and brought all users up to latest versions by managing Office 365 rollout to worldwide organization. Created trai...

Tags for this Online Resume: Unix, Microsoft, Microsoft Sharepoint, SharePoint, Sharepoint Technologies, Web, Management, SOX, Video, Audit, sql, linux, it jobs

Application Support - 17 Years of Experience - Near 61701

SUMMARY Teri Schultz has over 17 years experience as an IT Professional. She has worked in a variety of IT roles. This includes team leadership, data analytics (data mining and reporting) Wiki document creation researching and implementing upgrades to IT infrastructure mentoring, training and technical assistance gathering of business requirements user acceptance testing network administration website development and mainte...

Tags for this Online Resume: Connectivity, Desk Top Support, Desktop Computer, Operating Systems, Application Support, Metadata, Monitoring, Support, Training, Acquisitions

Network Engineer - 15 Years of Experience - Near 08205

PROFESSIONAL SUMMARY An experienced, enthusiastic team player with a work history spanning helpdesk, desktop support, server administration and LAN/WAN network positions in various environments such as healthcare, government, and casino/hotels.

Tags for this Online Resume: Cisco, Connectivity, Microsoft Windows, Servers, Government, Dell, Local Area Network, PCS

Manager - 7 Years of Experience - Near 22193

Qualifications: * Served 8 years in the US Army as an IT Technician and received an honorable discharge Experienced with DRA and Active Directory Experienced with SCCM and OSD deployment and data Restoration Experienced with SCCM Service Manager ticketing system Experienced with Altiris ticketing application Experienced with Remedy ticketing application web based and client based. Experienced with Track it ticketing applica...

Tags for this Online Resume: Configure, Install, Connectivity, Desktop Computer, Local Area Network, Help Desk, Information Technology, Laptop Computer, Network Services, Networking

Customer Service Manager

ACCOMPLISHMENTS * Managed all aspects of a sales territory including development of marketing plans, recruitment, hiring and training of staff, budgeting, P&L, scheduling work and activities, establishing policies and procedures, procurement of equipment and supplies, client relations, performance evaluations and motivation of employees. * Increased customer satisfaction and sales through review of shipping times and replac...

Tags for this Online Resume: Customer Service, Product Development, Applications, Best Practices, Budgeting, Cash Flow, Communications, Diversity, Information Technology, Install, sales

Database Administrator - 7 Years of Experience - Near 60077

PROFESSIONAL SUMMARY * Over 7 years of experience as an IT professional along with extensive experience as an Oracle DBA in Production, Development and Test environments, and transforming business strategies of various organizations into efficient and integrated global business solutions. * Installed Oracle versions 10g / 11g/ 12c on environments Windows, Linux and Solaris * Migrated databases from Oracle Versions 10g to 12...

Tags for this Online Resume: Database, Database Maintenance, Disaster Recovery, Oracle, Oracle 10G, Oracle 11g, Install, Applications, Data Warehouse, Enterprise Manager, linux