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Online Resumes with "Ticketing"



Engineer - 7 Years of Experience - Near 77407

Summary IT professional with over 7 years of experience in administration (service request), monitoring, change management/documentation, configuration, deploying, and escalation support (ticket resolution) of various network technologies for medium to corporate environments with proficiency in routing, routing protocols, switching, security, firewalls, wireless and data center technologies. Technical/Professional Certifica...

Tags for this Online Resume: Documentation, Support, Management, Telecommunications, WAN Support, WAN Technologies, Wide Area Network

Developer - 8 Years of Experience - Near 60402

Professional Summary Talented and accomplished Software Engineer with 8 years of experience in developing applications using Big Data, AWS, Java, SQL and Spark. Hadoop Ecosystem: * 8 years of overall IT experience in Java and Big Data. * 5 years of experience with Big Data tools like Map Reduce, YARN, HDFS, Hbase, Impala, Hive, Pig, Oozie, AWS, Zeppelin, Apache Spark for ingestion, storage, querying, processing and analysis...

Tags for this Online Resume: Apache Hadoop, Hadoop, Git, Services, Applications, Data General Eclipse, Eclipse, Oracle, Structured Query Language, Unix

Educational Administrator - 20 Years of Experience - Near 39211

CAREER HIGHLIGHTS * Served on the President's Executive Cabinet for the University * Served on the Provost Council for Administrative Leadership for Student Affairs * Developed a 5 year strategic Roadmap for the Division of Student Affairs through 2020 * Served on NCAA HBCU/LRI Advisory Board for Academic Progress Reports (APR) * Developed the Improvement Plan for Sports with APR challenges * Served on the NCAA Committee on...

Tags for this Online Resume: Assessments, Progress, Management, Sports, Leadership, Equity, Policies and Procedures, Accounts Payable, Accredited Pension Representative, Marketing Management, education

Business Analyst - 20 Years of Experience - Near 30004

Summary * 20 years of work experience in the IT industry, of which 15 years specializing in Sales and Marketing tools, such as Salesforce, Teradata APRIMO Marketing Tool, TRM, Siebel, Oracle CRM, and Clarify. Worked in various levels from project management, business analyst, solution architect, functional lead, and technical lead on various CRM projects. * Implemented CRM, Financial, and Ordering systems for various client...

Tags for this Online Resume: Test Cases, Test Plans, Automation, Siebel, Siebel tools, Sun Solaris Operating System, Data Mapping, Salesforce, Business Analyst, Solution Architect, Business System Analyst

Credit Analyst - 20 Years of Experience - Near 07456

Over 24 years processing underwriting and closing loans in accordance with federal and state regulatory standards while maintaining excellent audit ratings * Serviced up to 15 loan officers at one time * Quality Control tickets from co workers and discuss if any issues * Pricing issues for clients & resolving the issues QUALIFICATIONS: * Research tickets for pricing issues & resolving the issues * Having weekly meetings to ...

Tags for this Online Resume: Underwriting, Accounting, Appraisals, Audit, C Programming Language, Citrix, Construction, Desktop Computer, Equity, accounting

Customer Service Manager - 7 Years of Experience - Near 91342

Maintenance Unit GSW Lead JVS company 03/01/15- Present Finds duty for the unit 2. Hands out returned transportation 3. Assists with coordinating new hire training Signs compliance/exemption grams 5. Collaborates with other supervisors for transfers/duty cases 6. Assisting with following up on CMSL tickets Assisting with following up on ASH/VIP Inquiries and complaints

Tags for this Online Resume: Management, Financial, Financial Services, Insurance, Payroll, Quality, Quality Assurance, Quality Control, Services, Test

Featured Profile

"We are what we repeatdly do. Excellance, therefore, is not act but a habit. " Aristole

Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering postive relationships with co-workers vendors,suppliers,and members of management.Dedicated to Success,Safety,Customer Satisfaction and Continous Improvement

Ideal Companies: open

Tags for this Online Resume: success, team player, hands on manager, customer service, Safety issues, ISO certified, OSHA regulations, Facility Managment, Internal Audits, Human Resources, Manufactoring/Production, Maintenace on machinery, plant manager, production manager, Continous Improvement, ROI, Leader, Strategic, Innovative, Solution

Executive Director - 20 Years of Experience - Near 32826

QUALIFICATIONS: An energetic, analytical, results oriented professional with more than 20 years of Customer Service & Call Center experience encompassing: Organizational Development Customer Relations/Service Client Relations Leadership Planning Project Management Avaya Call Center Systems Basic Sales Force 20+years of Call Center exp. Advance Ticketing System Knowledge Staff Development

Tags for this Online Resume: Customer Service, Human Resources, Payroll, Scheduling, AVAYA, Call Center, Sales, Management, Print Operations, Project Management, sales, manager, management

Developer - 8 Years of Experience - Near 10001

Summary: * An accomplished Hadoop/Spark developer experienced in ingestion, storage, querying, processing and analysis of big data. * Extensive knowledge of Hadoop architecture and its components. * Extensive experience in working with various distributions of Hadoop like enterprise versions of Cloudera, Hortonworks and good knowledge on MAPR distribution and Amazon's EMR. * In depth experience in using various Hadoop Ecosy...

Tags for this Online Resume: Database, Java Programming Language, Servers, Applications, Extensible Markup Language (XML), Oracle, Services, Hibernate, Java Server Pages, Javascript

Army - 1 Years of Experience - Near 99703

Experienced with Cisco routers and switches as well as related hardware and software systems. * Responsible for implementing network system installations, changes and upgrades. * Provided daily hardware and software technical support for military computer and communications hardware, software and equipment created with BMC remedy trouble ticket software. * Served as Information Systems Administrator, advising and developing...

Tags for this Online Resume: Email, Microsoft Outlook, Software, Support, Transmission Control Protocol/Internet Protocol (TCP/IP), Troubleshooting, BMC Software, Cisco, Cisco Routers, Communications, Brandon

Application Support

Experienced with imaging machines using Norton Ghost, CloneZilla, Acronis True Image and MDT software deployments * 5 + years of Remedy, Service Now, and HP Service Manager ITSM ticketing system experience * Experience with rack and stacking in data centers Familiarity with asset management tracking * Microsoft Active Directory (Revocation, assignment, account lockouts) * TPAM checkout and approval requests for domain admin...

Tags for this Online Resume: Android, Apple, Microsoft Outlook, Microsoft PowerPoint, Troubleshooting, Dell, Active Directory, Cisco, Cisco Switches, IDF

Team Leader - 20 Years of Experience - Near 19428

SUMMARY IT Manager/Lead Support Technician with background in corporate and healthcare industry. Known for building and managing teams that are highly efficient, customer focused with tangible successful results. In-depth knowledge of virtual computing and PC/Workstation based LAN systems, hardware and software, tools, client functions and applications. Level II & III Desktop Support. Qualifications include: * Managed and d...

Tags for this Online Resume: Desktop Computer, Support, Desk Top Support, Security, Hardware/Systems, Information Technology, Infrastructure, Operating Systems, Pc, PC Hardware, software, agile