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Online Resumes with "SLAs"



Operations - 20 Years of Experience - Near 75070

PROFESSIONAL SUMMARY: Senior Level Technical Support, Samsung USA. Quality issues related to Samsung RAN Network elements including OAM equipment within Sprint LTE Network, to include issues within OSI Model and IT-based solutions. Hired by Ericsson after successful contract term performing support for new Independent LTE customers. Held Secret Clearance 1995. Led eight teams in the field to retrofit cell sites to improve t...

Tags for this Online Resume: Troubleshooting, Support, Technical Support, Alltel, AT&T, Bts (Comm Sw), Nortel, Bridges, Remedy, Rf, LTE, DAS, RAN, 4G, 5G

Human Resources Assistant - 3 Years of Experience - Near 28334

Areas of Expertise: * Business Support / Administration * Policies & Procedures * Data Entry / Maintenance * Compliance Reporting * Reviewing and Enforcing Service Level Agreements (SLAs) * Recruiting/Onboarding/Talent Acquisition

Tags for this Online Resume: Documentation, HR, Human Resources, Insurance, Management, SAP, Staffing & Recruitment, Support, Compensation, Compliance

Network Administrator - 20 Years of Experience - Near 48430

Career Summary I am an IT Professional who has (5) five years of experience with SolarWinds. My background includes Network Control Center Operations, Network Monitoring using SolarWinds, user support, systems installation, repair, maintenance, troubleshooting, problem resolution with a track record for diagnosing problems and consistently delivering effective solutions. I have excellent communication skills and have the ab...

Tags for this Online Resume: Cisco, Cisco Certified Network Associate, Communication Skills, Excellent Communication Skills, Information Technology, Install, Local Area Network, Management, Monitoring, Networking

Database Administrator - 4 Years of Experience - Near 30252

Summary: * Over 5 years of experience as an Oracle Database Administrator, providing 24x7 production support of development and production Oracle 10g/11g databases on different Platform. * Excellent understanding of Oracle Internals, Architecture, Data Dictionary, Data Management and System Management * Knowledge of 11g Oracle Golden Gate, Data architecture, data migration * Proficiency in fulfilling daily DBA activities, i...

Tags for this Online Resume: Microsoft Windows, backup, Structured Query Language, 24/7 Support, test environment, Oracle, Performance Tuning, mirroring, Unix, Linux

Project Manager - 18 Years of Experience - Near 78641

A professional with over 30 years’ experience in Profit Center Management, Client Relationship Management, Business and Financial Management, Portfolio / Program / Project Management across industries/verticals and across a diverse geographical footprint. • Result oriented, proven track record of delivering on programs and engagements. • Spearheaded PMO setup to manage internal as well as external stake holders and SLAs • E...

Tags for this Online Resume: SAP, Project Management, Project Manager, SAP Basis, Asynchronous Transfer Mode (ATM), CMM (Capability Maturity Model), Management, P&L, Program Manager, Risk Management, Program Management, PMO, Relationship Management

Help Desk Specialist - 20 Years of Experience - Near 60652

Qualification Summary * Twenty years of IT experience with expertise covering Project Management, Engineering, Installing, Configuring, Implementing, Testing and Supporting of Windows NT, Windows 2000, Windows XP, Windows Vista, Windows 2007 RC, Windows 7 and Windows 10, Windows Server 2003, Windows Server 2008, Windows Server 2012, VMWare and Microsoft Virtual Server (32 and 64 bit) Workstation and Server environments, as ...

Tags for this Online Resume: Microsoft, Microsoft Exchange, Microsoft Windows NT, Support, Configure, Purchasing, Install, Microsoft Active Directory, Microsoft Windows 2000, Microsoft Windows 2003, it jobs

Not Listed - 20 Years of Experience - Near 93065

SUMMARY * A seasoned, full-spectrum Business/Process Analyst & Project/Change Manager with a 25-year proven track record across multiple industries: healthcare, pharmaceutical, financial, utilities, broadcasting, B2B, IT, telecommunications, real estate, marketing/sales, and public sectors * Strong leadership, with full project lifecycle and ample organizational experience * Results-orientated, client-facing, and quality-fo...

Tags for this Online Resume: Project Management, Project Manager, Test, Information Technology, Training, Business Analysis, Business Analyst, Consulting, Financial, Itil, human resources, process analysis, business process, Lean six sigma

System Administrator - 14 Years of Experience - Near 11226

Managed all Change Requests for CPM (Capital Management Group) (McGraw-Hill Companies) 1221 6th Avenue, New York. * Dispatched tickets, monitored tickets queue, and managed SLAs using Remedy ticketing system. * Created new user accounts using Novell Admin. * Imaged and configured laptops for new users with VPN access. * Assisted with reimaging and deploying of laptops for remote users in London and Hong Kong. * Managed Roll...

Tags for this Online Resume: Connectivity, Microsoft Windows, Desktop Computer, Active Directory, Cisco, Email, Microsoft Active Directory, Windows 7, Cabling, Desk Top Support

Manager - 20 Years of Experience - Near 11756

PROFILE Superior record of steady progression in IT Service Delivery and Operations Management, IT Physical and Logical Security and Management, Audits, Controls Assessments, Risk, Governance and Compliance. Technically astute with the attention to detail, which is required and necessary to effectively manage customer focus operational teams in Data Center Media/Asset & Logistics Management. Proven track record of meeting d...

Tags for this Online Resume: Management, Process Improvements, Risk Assessment, Automation, Consolidations, Logical Partitioning (LPAR), Mainframe Computer, Support, Technical Support, Tivoli, Logistics

Senior Database Administrator - 16 Years of Experience - Throughout USA

PROFESSIONAL SUMMARY * 16 years of experience in Microsoft SQL Server Database Administration on SQL Version 6.5, 7, 2000,2005,2008, 2008R2, 2012, 2014 and 2016, SQL Azure * Experienced in full life cycle of database administration in SQL Server. Worked both as a Production Support/Infrastructure DBA. * Monitoring the mental and physiological status of staff and take appropriate action to mitigate stress and complete the pr...

Tags for this Online Resume: Dba (Database Admin), Security, IBM, Management, Microsoft Windows NT, Oracle, Acceptance Testing, Automation, Business Intelligence

Data Centre Manager - 20 Years of Experience - Near 11756

PROFILE Superior record of steady progression in IT Service Delivery and Operations Management, IT Physical and Logical Security and Management, Audits, Controls Assessments, Risk, Governance and Compliance. Technically astute with the attention to detail, which is required and necessary to effectively manage customer focus operational teams in Data Center Media/Asset & Logistics Management. Proven track record of meeting d...

Tags for this Online Resume: Management, Process Improvements, Risk Assessment, Automation, Consolidations, Logical Partitioning (LPAR), Mainframe Computer, Support, Technical Support, Tivoli, Mainframe Ooerations

Engineering Manager - 20 Years of Experience - Near 30097

Accomplishments Self-motivated individual over twenty plus years of assertive management and strong technical experience in the IT and service delivery. Organized and detail oriented Technology Management who exemplifies professionalism, and an ability to manage multiple projects, teams, * Design & Development Mgmt. accounts and technologies at any given moment. Demonstrated history of enterprise IT/IS * Architecture Mgmt. ...

Tags for this Online Resume: Infrastructure, Engineered Systems, Management, Project Management, T4, Vendor Management, Clusters, Database, Onshore, Open Data-Link Interface (ODI)