Accomplishments Self-motivated individual over twenty plus years of assertive management and strong technical experience in the IT and service delivery. Organized and detail oriented Technology Management who exemplifies professionalism, and an ability to manage multiple projects, teams, * Design & Development Mgmt. accounts and technologies at any given moment. Demonstrated history of enterprise IT/IS * Architecture Mgmt. execution and infrastructure management, while providing high-quality operational * Consulting Mgmt. guidance and timely resolution. * Service Delivery Mgmt. * Operations Management Skills - Expertise in managing multiple, large-scale Portfolio Management complex projects/clients in a fast paced, high demanding SLAs, and extremely * Program Mgmt. dynamic environment. Responsible for operational support and service delivery * Project Mgmt. for thousands of databases/systems in 24x7x365 environments (local premises * Client Mgmt. and Cloud) with KPI performance measurements. * Global Team Mgmt. * Technical Management Skills - Strong Technical background to direct, manage, * Vendor Mgmt. motivate, and lead a team with strong leadership capabilities. Excel in partnering vendors, clients, users and all level of stake holders to communicate and translate Service Delivery business requirements to technical specifications and delivery. * Managed Service Delivery * Solution Architect Skills - Achieved excellence through identification and * 24x7 IT Operations and support problem solving multi-million dollar projects/clients under critical time * Implementation Strategy constraints and tighter SLAs by proposing optimum and effective solutions to * Blended Service Delivery model align with business requirements, trends and objectives along with increased * Business Continuity Planning margins. Establish Center Of Excellence (COE). * Disaster Recovery Planning * Project Management - Develop and plan project strategies. Responsible for project scope, cost, schedule and delivery. Resource, budget planning,

Highlights:

• Infrastructure
• Engineered Systems
• Management
• Project Management
• T4
• Vendor Management
• Clusters
• Database
• Onshore
• Open Data-Link Interface (ODI)