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Online Resumes with "Reference guides"



Customer Service Manager - 10 Years of Experience

Summary of Qualifications 12 years of Extensive knowledge of the routine Airport procedures including fight management and Ticketing and Reservation bookings. Admirable experience in providing excellent sales and Customer Service. Sound knowledge of Airline Reservation procedures. Generated flight reservations using airline's computer system and issued Airline tickets and boarding passes. Responsible for making and confirmi...

Tags for this Online Resume: Customer Service, Inventory, Sales, Management, Credit Card, Credit Cards, Applications, Cardiopulmonary resuscitation (CPR)

Featured Profile

Business Operations Analyst with a side of Crisis Management

As an experienced manager, I am seeking a career opportunity focusing on organizational growth and fiscal responsibility, by implementing professional and military experience, skills in collaboration, and all based on scholastic foundation.

Tags for this Online Resume: Lean Princles, Project Management, Distribution, Cost Reduction, Critical Thinking, Esri, Data Analyst, Workflow Design, Training, MS Office, Scheduling, Kronos, Cognos, eCommerce

User Experience Designer - 12 Years of Experience - Near 60660

Thoughtful and holistic Design, tailoring solutions to enliven businesses, entice customers, and create engaging brand experiences. Accomplished in Art and Creative direction • Interaction and visual Design • Responsive Design • Information architecture • Touch-surface Design • User testing • Project planning • Strong sense of Design and usability • Facilitation across disciplines • Proficient in Adobe CS, Axure, Omnigraffl...

Tags for this Online Resume: Chicago, IL, UX Design, Project Management, Graphic Design, E-Commerce, Design Research

ERP - 15 Years of Experience - Near 77063

Summary * Consultant who loves to travel holding a diverse background and experience in ERP systems, training, instructional design, change management, organization, prioritizing, stakeholder activities, planning, localizations, optimization, validation, performance improvement, technical documentation, technical communications and delivery. * Experienced in the ADDIE adult learning method, PowerPoint presentations, quick r...

Tags for this Online Resume: Management, Training, Change Management, Documentation, HR, Human Resources, Information Technology, Microsoft Change Management, SAP MM module, Support, Supply Chain

Sales Manager

Paradigm, Chicago, IL 2016-2017 Vice President of Sales As a player/coach member of the Executive Leadership Team, I was accountable for the reorganization and profitable achievement of revenue, gross profit, and general management of the entire sales organization for a midsize IT recruiting firm. By merging research and technology with networking and relationship building, my sales team and I uncovered business opportuniti...

Tags for this Online Resume: Accounting, Book of business, Business Development, Forecasting, HR, Human Resources, Management, Networking, Proposal Development, Recruiting

Technical Writer - 7 Years of Experience - Near 78749

SUMMARY: * A senior technical writer with Software engineering background with 7+ years of progressive work experience in technical documentation, business process analysis, design and training. * Have been responsible for preparation of a wide variety of technical, end-user and project documents. These include user manuals, operation manuals, online-help, training materials, requirements and design documents, quick-referen...

Tags for this Online Resume: Microsoft, Microsoft Visio, Microsoft Windows, VISIO, Adobe, Technical Writing, Documentation, Management, Microsoft Word, Adobe Acrobat

Technical Writer - 15 Years of Experience - Near 22003

Summary of Qualifications Extensive experience in technical writing and documentation. Familiarity with Systems Development Life Cycle (SDLC) documentation, Capability Maturity Model Integration Level II processes, and Configuration Management. Experienced in Help Desk operations and self-help documentation. Familiar with Department of Defense (DoD) Information Assurance Certification and Accreditation Process (DIACAP). Fam...

Tags for this Online Resume: Help Desk, Help Desk Support, Support, SharePoint, Sharepoint Technologies, Technical Writing, Infrastructure, Project Control, Project Controls, Security

Human Resources Administrator - 15 Years of Experience - Near 77459

SUMMARY Accomplished HCM analyst with many years of SAP experience, including 9 years in oil and gas, providing functional and technical support for global HR systems administration, testing, implementation, maintenance, reporting and end-user training. Collaborated with internal and external stakeholders on HR system usage, functionality, data requirements and design for process improvement. * Personnel Administration * Ti...

Tags for this Online Resume: SAP, HCM, BI Reporting, Business Requirements, SuccessFactors, Documentation, End-user Support, End-user Training, Personnel Administration, HRIS, Payroll, Organization Management, Time Management, Time evaluation

Technical Writer - 20 Years of Experience - Near 95011

Qualifications Summary Senior Technical Writer with broad range of skills and experience designs, updates, and maintains SGML, XML, HTML and plain text content in FrameMaker, XMetaL, oXygen, Microsoft Word published as user and reference guides, tutorials, website copy, and online help * Strong technical background with programming courses, Sitecore CMS, and Ektron CMS400.NET developer certifications * Proficient in the use...

Tags for this Online Resume: Programming, Microsoft Word, PDF, Microsoft Visio, Program Management, RAID, RoboHelp, SnagIt, DITA, XML, HTML, SGML, TriSoft CMS, Astoria CMS, Sitecore CMS, FrameMaker, Microsoft Excel, XMetal XML editor, oXygen XML editor

Telecomm Specialist - 20 Years of Experience - Near 80126

DANNA PAUL ACCOMPLISHMENTS 17 Years at Qwest/CenturyLink receiving Consistently Exceeds or higher ratings each year Created, Implemented and oversaw Retention Program increasing sales to plan from 90% to 120% Recruited new Partners into the Partner Program over 25 in less than 2 years. 10% Master Partners with an MCR of 100K 35% Sub Partners 50K requirement over 13 months 65% Associate Partners 25K requirement over 13 Month...

Tags for this Online Resume: Facilitator, HTTPs, Retention, Sales, Agile, Benefits, Management, Microsoft, Microsoft Excel, Microsoft Outlook

Technical Trainer - 20 Years of Experience - Near 10024

Summary: Experienced Senior Trainer/ Instructional Designer/Project Management Professional /Certified Scrum Master Training is my passion and creating effective learning materials is my goal in any project. Project management is an essential part for success. I have been a certified Project Manager, PMP since 2007, and a Certified Scrum Master since February 2012. Working as a Trainer for over 20 years in multiple industri...

Tags for this Online Resume: LMS, Lotus, Macromedia Dreamweaver, Management, Marketing Management, Medical, Metrics, Microsoft, Microsoft Dynamics, camtasia, software, agile, html, it jobs

Tester - 20 Years of Experience - Near 20745

SUMMARY Software test, QA, CM, documents/ training. Creates test scenarios, scripts, plans, manuals, reference guides & proposals. Course developer, trainer. DOD Stds 7935A, 2167A, 498, IEEE, IS0 9000, FIPS 38. Birju Kotecha 703-269-8254 (M) Lotus Notes developer/administrator, Disys, Inc. Franconia Road, Franconia, Va. 22315 birju.kotecha@gmail.com Email

Tags for this Online Resume: Email, D.O.D., Database, Digital Subscriber Line, IEEE, Lotus, Lotus Notes, Lotus Notes Developer, NOC, Project Management, sql, software, html