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Customer Experience Executive - 35+ years experience - Connecticut

I am a Customer Experience expert with 35+ years experience managing and consulting in all industries. Extensive experience and success helping clients go from "Good to Great" in the provision of Customer Service, increasing customer and employee satisfaction, retention, ROI, and bottom line growth. Significant expertise in interpersonal skills and working with all levels within an organization, from front line employees ...

Ideal Companies: Any company dedicated to providing excellent Customer Service

Tags for this Online Resume: Connecticut, Customer Experience, Consulting, Contact Center, Customer Service training, Customer Satisfaction Research Analysis, Customer Service Management, Contact Center Management, Customer Satisfaction improvement, Customer Satisfaction Analysis, Employee Satisfaction Analysis and improvement, Leadership Development, Cultural definition and realignment, Process improvement, ACD technology, Client satisfaction

Senior Management professional in Leadership and Merchandising

Multifaceted, resourceful, and proactive senior management professional with comprehensive experience in leadership of overall merchandising strategy planning and development for major retailers to support district or multi-site operational goals. Award-winning, adaptable and decisive manager with demonstrated success in training, mentoring, and motivating top-performing teams in a cohesive and productive environment colla...

Ideal Companies: Any Branded Product Corporation

Tags for this Online Resume: Experienced Manager of a Team, Driven Sales Manager, Strength in Merchandising any product, Computer proficient on Microsoft Office, Account Management, Coaching, Key Accounts, Management, Business Planning, Planning

Experienced Marketing and Sales Professional, MBA

Senior level Professional with a solid track record for delivering revenue and profit contribution by developing mutually beneficial relationships at all levels of the customer organization. Background includes a solid track record of results that exceed expectations and result in significant contributions to the bottom line. Proficient in the daily use of Salesforce.com. Trained in Consultative Selling techniques of Miller...

Ideal Companies: HD Supply, Georgia Pacific, Kimberly Clark, Verizon, Cox Communications, Sonepar, Manhattan Supply, WESCO, Turtle & Hughes, Cree,

Tags for this Online Resume: J.L. Kellogg MBA, BS degree Electrical Engineering, Miller Heiman Credentials, Team Player, Builds Strategic Relationships, Microsoft Office, Distribution, Manufacturing, Atlanta Georgia, Operations Management, Telecommunications, Product Management, Sales Management, Energy Conservation, National Account Management, Government, Effective team leader

CFO and Controller with 15+ years experience in Manufacturing, Service, Wind, Solar, Material Handling and Engineering services

To grow a small medium sized company by 50 to 100% growth annually both organically and through acquisition and merger. I have achieved multiple scaling operations growing one company from zero to $165mm in three years. In another case converting a nine year loss making company to profit of $1mm in one year. In another case scaled a company for growth by 100% annually. In all my roles I was instrumental in re-organizing re...

Ideal Companies: Manufacturing, Media, Advertising, Consulting

Tags for this Online Resume: Internal Controll, Reporting, Accounting, Financial Statements, hands-on role, revenue recognition, SOX compliance, general ledger, financial reporting, leveraging technology, budgeting and forecasting, GAAP IFRS

SENIOR MANAGEMENT EXECUTIVE

Supply Chain Planning and Operations leader with extensive multi-site experience. A passion for building exceptional customer and supplier relationships. Thrive in leading both collaborative and independent work environments leveraging and delivering optimal supply chain value. Excellent understanding of business implications for time sensitive engagements. Fueled teams in developing projects that reduced costs cut cycle ti...

Ideal Companies: any hopsitals

Tags for this Online Resume: GPO, Inventory, Distribution, Management, Orthopedic, Orthopedics, Trauma, Behavioral Health, Budgetary, Business Strategies