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Online Resumes with "Interactive Voice Response"
Application Support
Highlights of Qualifications * Account Management. Organized, Quality Assurance, Analytical and Capable of multi-tasking with an affinity for accuracy and details extensive presentation and delivery skills. Knowledge of SDLC project methodologies, Review checklists and surveys to ensure all project activities are aligned. Manage repository to ensure proper document versioning is up to date. * Proficient in aspects of Teleco...
Tags for this Online Resume: Project Coordinator, Remedy, Customer Relationship Management, Microsoft Project, MS Project, Problem Solving, Problem Solving Skills, Digital Subscriber Line, Help Desk, Interactive Voice Response
Organizational Development Specialist
AREAS OF EXPERTISE * Project Management * Course Development * SharePoint 2016 * Performance Management * Learning Techniques/Processes * Writing Policies & Procedures *
Tags for this Online Resume: Voice, Interactive Voice Response, Management, Mining, Recruiting, Training, Ad hoc reporting, Budgeting, Data Mining, LMS
Software Sales Representative
Tags for this Online Resume: 4gl, Account Manager, Customer Relationship Management, Data Management, Management, Management Solutions, Salesperson, Interactive Voice Response, Voice, Sales
Telecomm Specialist
SUMMARY: * Approx. 10.6 years of experience in Telecom Domain mainly in BSS/OSS, Converged Charging System, VAS node integration, Project Execution, Planning, Migrations, Expansions, and Consulting. * Experience in E2E process design and implementation, Product launches, Feasibility analysis, Change management, Service Delivery management & Customer Support. * Testing through TI tool (Transaction Injector) for rules and con...
Tags for this Online Resume: Oracle, Microsoft SMS, Oracle Database, Planning, Sms, Voice, Database, File Transfer Protocol, IBM, Interactive Voice Response
Claims Examiner
Independent Claims Consultant * TP Classic Consultant Group * August 2015 - Current * Investigate and assess damage property timely to reserve analysis * Prepare report of findings for invoice investigations * Interview and Correspond with agents and claimants to correct errors and omissions saving the company $2k per year in contracted labor expenses
Tags for this Online Resume: Insurance, Claims Adjuster, Compensation, Data Entry, Interactive Voice Response, Management, Problem Solving, Software, Spreadsheet, Time Management
Application Support - 15 Years of Experience - Near 34241
Tags for this Online Resume: Interactive Voice Response, Voice, AT&T, Management, Nortel, PCS, Personal Conferencing Specification (PCS), Post-Sales Support, Project Management, Support
Director
Career Summary An energetic, strategic professional with solid 15+ years Product Marketing and Management leadership experience. Strong Business modeling expertise in both Product and Pricing analysis, and ability to combine competitive elements to ensure strong positioning and messaging as new products/packaging is launched. A highly effective leader in identifying and developing talented teams to collaborate and deliver p...
Ideal Companies: Cisco Meraki, Intradiem, Sage, Cox Automotive, ADP, LivePerson, QGenda, QTS datacenter, Citrix Systems
Tags for this Online Resume: Cellular, Marketing Management, Product Marketing, Wireless, Interactive Voice Response, Management, Packaging, Voice, Wholesale, Marketing Support
Business Analyst - 19 Years of Experience - Near 66202
SKILLS SUMMARY * Innovative System Integrator with strengths in integrating national and global start to finish solutions to meet customer requirements and streamlining data to achieve high level of data tracking, reporting, and phone delivery. * Chosen to participate in the future global phone system with the Global Group to Evaluate four systems for phone routing (Genesys, Aspect, Interactive Intelligence and Cisco) and o...
Tags for this Online Resume: Call Center, Citrix, Customer Relationship Management, Database, Disaster Recovery, Email, Extensible Markup Language (XML), File Transfer Protocol, Inside Sales, Interactive Voice Response
Senior Operations and Development Executive - 20 Years of Experience - Near 04074
AREAS OF EXPERTISE Strategic Planning and Execution New Product and Technology Deployments Cultivation of Creative Work Environments Continuous Improvement/Lean Regulatory Compliance High Profile Communications Career Highlights Pioneered Road Runner Business Class internet in a company with no prior B2B portfolio due to regulatory restrictions. Persuaded corporate officers and board members to pursue development and implem...
Tags for this Online Resume: Integrate, Cash Flow, Cellular, Distribution, Management, Video, Wireless, Leadership, Compensation, Interactive Voice Response, management, sales, operations, marketing
Telecomm Specialist - 22 Years of Experience - Near 19401
Tags for this Online Resume: Data Communications, Unisys, Audit, Information Technology, Internet, Internet Protocol, software
Major Account Executive - 20 Years of Experience - Near 23059
HIGHLIGHTS OF QUALIFICATIONS 1. Record of high profitability in sales and marketing targeted to increase client base. 2. Extremely productive in implementing marketing programs designed to achieve net profits. 3. Naturally innovative extremely sharp at quickly assessing needs & priorities. 4. Committed to producing results beyond what's expected. 5. Able to elicit the trust and confidence of partners, resellers, clients and...
Tags for this Online Resume: Distribution, Frame Relay, Telecommunications, Sales, Billing, Account Manager, Call Center, Interactive Voice Response, Unify, Management, Sales. Sales Management, Manager, Account Manager, Fiber, MPLS, IP, Data, Storage, Colocation, Security, Call Center, VoIP, TDM, Security, Layer 1, Layer 2, Layer 3, Networking, Sales Management, DDOS, IPVPN, SIP, uCaaS, Software, TDM, VoIP, SIP Trunking, Cloud, Colocation, Data Center
Customer Service Manager - 15 Years of Experience - Near 20906
AREAS OF EXPERTISE * Operations Management * Project/Program Management * Vendor Integration projects * Building project plan * Staffing and Resource Management * Performance Management (KPIs, SLAs, SOWs) * Agile Methodology * Budgeting/P&L * Analytical and Reporting * Team building * Contract Negotiation
Tags for this Online Resume: Call Center, Retention, Billing, Business Requirements, Interactive Voice Response, Operating Systems, Sales, Budgetary, Connectivity, Firepond Concierge
