CV, Curriculum Vitae and Online Resumes Search

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Online Resumes with "Interactive Voice Response"

Customer Service Manager - 17 Years of Experience - Near 30076

Operations Executive highly accomplished professional with 16+ years of diverse industry experience in leadership and management, improving customer service within the call center operations environment. This includes driving improvement in customer satisfaction, employee development and retention, and productivity for front office and back office functions. Ensures that all initiatives are executed effectively and effici...

Tags for this Online Resume: Management, Customer Relationship Management, Security, Billing, Call Center, Coding, Help Desk, Information Security, Interactive Voice Response, ISO, Call Center Director

PMO Manager - 15 Years of Experience - Near 55376

EXPERIENCE SUMMARY I have diverse leadership experience allowing me to drive results through defined process and execution. I am able to create the vision and develop the team, the tools and the approach in order to be successful. I am experienced in communicating with leadership at many levels in order to gain support and direction. I am a collaborator and a person that brings insights and innovative thinking to strategic ...

Tags for this Online Resume: A SERIES, Application Development, Applications, Assessments, Asynchronous Transfer Mode (ATM), Automation, Backbone, Best Practices, Budgeting, Change Management, PMO, Governance, metrics, process improvement, Portfolio Management, prioritization

Project Manager - 20 Years of Experience - Near 18040

CAREER HIGHLIGHTS Implemented new Interactive Voice Response (IVR) system for Horizon Blue Cross Blue Shield of New Jersey Increased efficiency by implementing LogicMonitor in over 15 datacenter environments located around the globe Reduced Nabisco's inventory levels by over four million dollars by deploying their first Material Requirements Planning (MRP) system Improved company's data security by installing 12 Intrusion P...

Tags for this Online Resume: MRP, Purchasing, Supply Chain, Commodities, Inventory, Interactive Voice Response, Management, software, Project Manager

Help Desk Specialist - 19 Years of Experience

Tags for this Online Resume: Microsoft Windows, Microsoft Windows 95, Email, Microsoft, Microsoft Windows NT, Apple MacIntosh Operating System, Connectivity, Dos, Hardware/Systems, Interactive Voice Response

Human Resources Manager - 15 Years of Experience - Near 27613

Summary To bring to your organization enthusiasm, dedication, responsibility, integrity and good work ethic, combined with a desire to utilize my skills obtained through experience in the following areas: Management, Human Resources, Leadership, Recruiting, Learning and Development Management, Training Coordinator, Employee Relations. Ability to maintain a positive approach in interactions with customers and team members. I...

Tags for this Online Resume: Human Resources, Billing, Business Strategies, Coaching, Compensation, Consulting, Focus, HR, HR Strategy, Interactive Voice Response

Administrative Services Manager - 14 Years of Experience - Near 19043

Possessing over a decade of experience within a management capacity, I have been accountable for validating and exceeding all corporate goals including but not limited to Call Center, Enrollment Services, Claims, Provider/Member Services as well as oversight of 3rd party contracts. My experience is primary within health care but I feel that given my experience, skills, and education level I can be an asset to any organizati...

Tags for this Online Resume: Health Care, Medical billing/Coding, Manager, Supervisor, Call Center, Customer Service, Health Insurance Portability And Accountability Act, Human Resources, Insurance, Interactive Voice Response, management, assistant manager, retail manager, call center

Telecomm Specialist - 19 Years of Experience - Near 77802

Tags for this Online Resume: Call Center, Consulting, Interactive Voice Response, Oracle, Sales, Sales Engineer, Systems Analyst, Telephony, Genesys, Configure

Project Manager - 16 Years of Experience - Near 80002

Tags for this Online Resume: Call Center, Firepond Contact Center, Integrate, Project Management Office, Infrastructure, Management, Microsoft, Active Directory, Cisco, Interactive Voice Response, agile, software, linux

Supervisor

To secure a position where I can effectively utilize my expertise in customer service, project management and technology to increase productivity and customer satisfaction.

Tags for this Online Resume: ACD, Automatic Call Distribution, Complaints, Distribution, Interactive Voice Response, Inventory, Kronos, Kronos (Labor Mgmt Sys), Microsoft Windows, Quality

Computer Programmer - 10 Years of Experience

Summary Accomplished as Web Developer with 9+ years of experience A working familiarity with HTML5, CSS3, JavaScript, jQuery, PHP, Photoshop, Dreamweaver, WordPress, and project Management tools. User Journeys, Site maps, process flows, wireframes, functional specifications Proven history of effective product experience leadership Maintained good quality while working on all the deliverables. Excellent in critical thinking ...

Tags for this Online Resume: Equity, Interactive Voice Response, ROI, Applications, Banking Industry, Cascading Style Sheets, CSS, Desktop Computer, HyperText Markup Language, Integrate

Computer Operator - 7 Years of Experience - Near 36695

Seeking career growth potential Full time employment with grow possibilities.

Tags for this Online Resume: Troubleshooting, AVAYA, Call Center, ERGO, Interactive Voice Response, Nortel, Software, Customer Service, Billing, Inventory