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Online Resumes with "Increasing Customer Satisfaction"
Lead Computer Operator
Take new resposabilities and learn new things as well.
Ideal Companies: Any company
Tags for this Online Resume: Performs lead responsibilities, included monitoring, Trouble-shooting and Help Desk responsibilities, Performing daily operations in a network system environment, operating multi-computer systems: IBM mainframe z/800-2066-0X2 MVS, CA1, JES with VTAM, TSO/ ISPF, DB2, TCP/ IP, ACF2, LANRES under OS/390 System environment, Working with systems queues and maintain production jobs flow using ESP automated job scheduler software to run batch workflow., . Provide supervision and monitored online applications and database systems to ensure that execution of all production jobs in a accordance with the daily schedule was accomplished on a timely and accurate basis. Responsible for monitoring daily backups , Perform IPLs and power on reset, as scheduled or needed. Participate in disaster recovery exercises and program activities, as required., Provide system support to the Network Control Center. Assists in software and hardware upgrade testing and Interfaced with Technical Support Telecommunication and System development. Cross trains Operators on all shifts on new or revised production protoc
Well Rounded
Experienced Manager with technical know-how. Excellent problem solving and above average people skills.
Ideal Companies: Ford Motor Co., Quicken Loans, Google
Tags for this Online Resume: IT Entry Level
Digital Operations Coordinator
Experienced coordinator with almost two years success in supporting website strategic vision through troubleshooting, trafficking ad banners and monitoring digital ad campaigns. Organized professional with proven ability to identify, analyze and solve problems to increase customer satisfaction for clients such as State Farm, Wal-Mart, Allstate, Nationwide, Disney, Amtrak and Proctor & Gamble.
A Manager who cares
Optimistic team leader with over 15 years of experience in support environments seeks opportunity to make an immediate contribution. Award winning morale booster and team motivator successfully grows and mentors teams while resolving complex technical issues and increasing bottom-line profitability. Adaptable multi-tasker leads support and engineering teams under tight time constraints while maintaining a big-picture viewpo...
Ideal Companies: Microsoft, Amazon, Expedia, Red Cross, Boy Scouts of America
Tags for this Online Resume: management, support, Program, project, team, Collaboration, Troubleshooting, Communication, Partnership, Relations, Improvement, fun, Resourceful, sharepoint
Technology Manager
To obtain a management position where my diverse engineering experience will enhance product testing, reliability and quality, and result in significant cost reductions, improved products and services, and increased customer satisfaction and loyalty. While my management experience will be employed to oversee personnel activities and projects, and develop process improvements to achieve company goals and objectives.
Tags for this Online Resume: Engineering Manager, Quality Assuance Manager, Test Manager, Project Manager, Process Improvement Manager, Configuration Control Manager
Operations Manager / General Manager / Service Manager
Proven leader with consistent success managing all operational aspects of business focused on industrial equipment and electronics products. Developed collaborative relationships with customers, end-users, and sub-contractors during both production and utilization of product. Delivered products and services on or ahead of schedule, at or below planned cost. Hired, trained and managed teams of sales, service and administrat...
Tags for this Online Resume: Customer Relations, Procurement, Business Development, Training and Development, Cost Control, Planning / Scheduling
Materials Manager, Procurement Manager, Dir. of Purchasing
A management position as Materials Manager in an organization where cost reduction, cost containment and negotiation skills would be used to meet the company's strategic goals. I have extensive experience in the inventory control planning, scheduling and supply chain management. I have a successful track record of accomplishments in implementing lean manufacturing processes to improve on-time-delivery, cost reductions, plan...
Tags for this Online Resume: Cost Reduction Projects, Lean Manufacturing Practices, Master Scheduling, Continuous Improvement, Contract Management, Operational Excellence Tools
Creative Trainer
Creative Trainer with strong customer service background and management experience.
Ideal Companies: Vacation.com, Federal Govt, DC Govt, Verizon, Comcast, The Washington Post,
Tags for this Online Resume: Trainer, Professional Development Manager, Customer Service
industrial/manufacturing/process/quality/LEAN
industrial/manufacturing/process/quality/LEAN
Ideal Companies: ANY MANUFACTURING COMPANIES
Vice President Customer Relations
With a solid highly successful background in achieving the highest degrees of Customer Satisfaction within 3 diverse company environments, I am looking to produce these same results for any company looking to increase loyalty, improve their referral base, improve Employee and Customer retention and to improve the quality of products and processes.
Ideal Companies: Pulte, Centex, Sprint, Ryland, Ryan Homes, Alexian Brothers Hospital, CVS, Walgreens, Sears Holdings
Tags for this Online Resume: Increased Customer Satisfaction, Customer Loyalty, Survey Expertise, Profitability, Customer Service Excellence, Improved Quality, Continuous Process Improvement, Employee Satisfaction/Retention, Increased Sales, Renewed Referral Base
Very Successful in Sales
My professional experience spans more than twenty years in the pharmaceutical industry, balancing tremendous success in sales, sales management and purchasing. Having the experience from both ends of the spectrum, I am easily able to identify and meet the needs of the customers, be they wholesale, retail, managed care or government. My experience includes new product launch, major market expansion, strategic development a...
Ideal Companies: Shire Pharmaceuticals, Astellas Pharmaceuticals
Tags for this Online Resume: National Account Management
Senior Level Operations Management
Talented, competent, and resourceful professional, seeking a position in a company interested in motivated senior leadership. Has the ability to build and manage relationships with peers, staff, team members, customers and the general public. Possesses an excellent personal and professional performance record, with accepting and designing high impact projects. Completing them in a professional, efficient, and timely manner,...