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Online Resumes with "Increase Customer Satisfaction"
Marketing - 15 Years of Experience - Near 33160
To use my communications, special event, community relations and process management skills to help a forward thinking company grow. Creative strategic planner and staff leader. Expanded and successful responsibilities in senior corporate management include marketing, sales, advertising, direct mail, website, account management and media relations. Have agency as well as in-house experience. Involved in hospitality, entertai...
Ideal Companies: Hopitality or Not for Profit
Tags for this Online Resume: Communications, Public Relations, Customer Service
Manager - 6 Years of Experience - Near 22150
Career Highlights * Successful design, launch and channel development for an Enterprise Document and Records Management platform * Consolidated and standardized 12 isolated helpdesks with over 200 agents while increasing customer satisfaction from 72% to 95% and reducing operating costs by $7M per year * Implemented new asset management lifecycle to reclaim all under-utilized assets and software licenses saving $12M+ annual...
Tags for this Online Resume: Distribution, Enterprise Software, Pricing, Security, Software, Technical Architecture, Program Management, Desktop Computer, Project Management, Management
Business Analyst - 20 Years of Experience - Near 37864
QUALIFICATIONS PROFILE Analytical, results-driven, and performance-focused professional with exceptional management and leadership skills complemented with background in fiber optic networks. Adept at developing ideas and innovative processes to optimize operational efficiency, increase customer satisfaction, and improve overall performance. Highly skilled at educating and motivating team members to exceed company goals and...
Tags for this Online Resume: Manufacturing, SAP, Document Management, Email, Management, Quality, Quality Assurance, Quality Management, SCM, Software Configuration Management, it jobs
Quality Manager - 12 Years of Experience - Near 48240
Career Highlights * Over 20 years in Automotive Industry i.e. plastics ( interior and exterior), foam, glass, navigation radios, paint and sheet metal. * Supported business segments working directly with customers to identify issues, communicated findings, took corrective actions and implemented preventative measures. * Primary Management representative for customer, TS, and ISO audits. Spearheaded implementation of quality...
Tags for this Online Resume: Corrective Actions, Process Improvements, Quality, Quality Assurance, Quality Control, Kaizen, Management, Process Improvement, 5S, Automotive
Word Processor or Typist - 20 Years of Experience - Near 79109
PROFESSIONAL SUMMARY Actively seeking a position where I can optimize my fast learning ability to ensure a quick contribution to increased customer satisfaction who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength.
Tags for this Online Resume: Bank Deposits, Deposits, Inventory, Scheduling, Training, Patient Care, Medical, Administrative Tasks, Communication Skills, Compliance
Digital Strategist, Solution Architect, Marketing Technologist, Entrepreneur, Leader, Adviser, Investor
Highly skilled, hands-on technical marketing professional with passion for brand building and proven track record shaping corporate vision and direction. In-depth expertise taking conventional approaches into solutions that are measurable, scalable and aligned to organization's strategic vision for growth. Develop strategic approaches to strategies, create and implement integrated multi-channel marketing plans that are data...
Ideal Companies: IBM, Facebook, Google, Startups, Apple, Oracle
Tags for this Online Resume: Management, ROI, Marketing Management, Technical Marketing, Digital Stratgey, CRM, Salesforce, Reporting, Leadership, CMS, Social Media Marketing, SEO, SEM, Analytics, KPI
Director - 18 Years of Experience - Near 84095
18+ years domestic / international experience managing multi-site business / contact center operations that include: operational strategy KPI management process improvement quality programs customer experience (VoC / NPS / CSAT) training online help / self-service social media workforce management (capacity planning / forecasting scheduling intraday mgt and service level / staffing optimization) budget / P&L management IT /...
Tags for this Online Resume: Forecasting, Budgeting, Customer Relationship Management, Financial, Financial Modeling, Modeling Experience, Operating Budget, Process Improvement, Software, Computer Telephony Integration (CTI), Operations, SaaS, Contact Center Operations, Client Implementations
Project Manager - 15 Years of Experience - Near 93401
Director of Program Management / Sr. Project Manager Project Portfolio Management / Change Leadership / Performance Improvement / Cloud & Digital / PMO Cost Control / Quality Assurance / CRM / International / Startup & Turnaround / Training / Team Building A strong track record in managing multiple programs and projects encompassing digital entertainment content delivery, web & cloud services and commercial software develo...
Tags for this Online Resume: Entertainment, Retail, Software, Software Development, Account Management, Integrate, Management, PCS, Project Management, Program Management, JIRA, Technical Account Management, Agile, SCRUM, Waterfall, Cloud computing, Software Development, Digital Services, Business Development, Microsoft Office, SAAS, CRM
Navy - 15 Years of Experience - Near 32065
A 360-degree Engineering leader with the proven track record of achieving a balance between operational requirements and equipment sustainment. Improved systems reliability to 98% while increasing customer satisfaction and safety compliance. Over 20 years experience managing advanced electronics and complex systems. Superior performance resulted in "merit-based" selection to the elite Naval Electronics Limited Duty Officer ...
Tags for this Online Resume: Management, Technical Lead, Radar, Reliability, Control Systems, Systems Operations, Electronics, Training, troubleshoot electrical circuitry, Analysis, Control SystemsSignals, Combat Systems, LCS, planning/estimating, NAVSEA, Navy Maintenance Data (NMD) computer program
Supervisor - 13 Years of Experience - Near 01752
SUMMARY Friendly, enthusiastic Customer Relations professional with 15+ years providing exceptional service, growing key relationships across a variety of industries. Tech-savvy project manager who learns new tasks and technology quickly and excels in electronic communication for billing and collection efforts. Results-oriented team player who routinely increases customer satisfaction ratings and identifies inaccuracies tha...
Tags for this Online Resume: Cash Flow, Collection, Credit Card, Project Management, Project Manager, Billing, Insurance, Claim Processing, Complaints, Compliance
Manager - 20 Years of Experience - Near 32129
Summary Energetic management professional versed in property management, administration, accounting, finance and sales. Emphasizes on customer service to increase customer satisfaction. Proactive in resolving issues with exceptional organizational and communication skills. Accomplishments Outstanding relations with both the residents, the Homeowner's Association and upper management. Operated the community within the budget...
Tags for this Online Resume: Sales, Infrastructure, Management, Payroll, Retention, Accounting, Applications, Budgeting, Communication Skills, Customer Service, Management, Sales, Retention, Budgeting Communication Skills, Customer Service
Vice President - 15 Years of Experience - Near 21122
Highly successful healthcare operations executive with expertise in team development optimizing organizational efficiency measuring ROI increasing customer satisfaction and driving successful Program Management teams. * Focused and determined strategist who designs departments and projects to achieve results and positively impact the bottom-line. * Extensive experience in Project Management with a track record of delivering...
Tags for this Online Resume: Management, Program Management, HR, Human Resources, Complaints, Customer Service, Documentation, Manufacturing, Planning, Program Manager, Baltimore, Trainer, Public Speaking, Project Planning, Strategist, Performance Management
