Summary Energetic management professional versed in property management, administration, accounting, finance and sales. Emphasizes on customer service to increase customer satisfaction. Proactive in resolving issues with exceptional organizational and communication skills. Accomplishments Outstanding relations with both the residents, the Homeowner's Association and upper management. Operated the community within the budget allowed and made many, many improvements to the Community. Have maintained an outstanding Community appearance by enforcing Rules and Regulations. 98% resident retention. Successfully managed a staff of six employees both administrative and maintenance. Proficient in all Microsoft Office applications. Excels in the creation of spreadsheets.