Description
Highly successful healthcare operations executive with expertise in team development optimizing organizational efficiency measuring ROI increasing customer satisfaction and driving successful Program Management teams. * Focused and determined strategist who designs departments and projects to achieve results and positively impact the bottom-line. * Extensive experience in Project Management with a track record of delivering optimal results on more than 14 projects. Currently attaining Project Management Professional certification. AREAS OF EXPERTISE * Strategic Planning and Leadership * Program Management * Performance Management * Organizational Design and Development * Problem Solving and Decision Making * Executive Presentation Delivery * Training and Public Speaking * Project Planning/Execution * Change Management * Customer Satisfaction * Behavioral Healthcare Programs * Customer Service * Corporate Wellness Programs * Employee Assistance Programs (EAP)