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Online Resumes with "Increase Customer Satisfaction"



Manager - 10 Years of Experience - Near 23456

ACCOMPLISHMENTS * Developed IT Playbook including, standard operating procedures, incident management, communication plan, D/R and capacity planning, Reporting, Escalations, Tools, Contacts Lists * Successfully created change control process by implementing change control procedures within the Help Desk and MIS organization * Successfully created and implemented customer satisfaction survey resulting in a customer satisfact...

Tags for this Online Resume: Help Desk, ACD, Automatic Call Distribution, Call Center, Support, Technical Support, Asset Management, Budgeting, Capacity Planning, Certified Insurance Counselor

Featured Profile

Sales Manager - 20 Years of Experience - Near 92056

High-impact senior sales and operations professional offering over 20 years of experience leading successful global sales teams. I offer an impressive track record of generating multi million-dollar sales growth and expanding revenue streams by leading teams to maximize market share, sales channels, and key accounts. As a global business leader, I understand a multitude of cultures and working environments. I have a vas...

Ideal Companies: Outdoor, Consumer Electronics, Start ups

Tags for this Online Resume: Licensing, Management, Budgeting, Logistics, Business Development, Consumer Electronics, Customer Relationship Management, Electronics, Financial, marketing, business development, sales, Apparel and Footwear, Outdoor, Operations, Supply Chain, Forecasting, Relationships, CRM, ERP, Solution, Analytical, Tactical, strategic

Customer Service Manager

ACCOMPLISHMENTS * Managed all aspects of a sales territory including development of marketing plans, recruitment, hiring and training of staff, budgeting, P&L, scheduling work and activities, establishing policies and procedures, procurement of equipment and supplies, client relations, performance evaluations and motivation of employees. * Increased customer satisfaction and sales through review of shipping times and replac...

Tags for this Online Resume: Customer Service, Product Development, Applications, Best Practices, Budgeting, Cash Flow, Communications, Diversity, Information Technology, Install, sales

Software Sales Representative

As an enthusiastic and dedicated sales executive with a proven track record of developing and implementing strategic marketing plans to ensure company growth, I am confident that my diverse knowledge in business development procedures, complemented by my many years of hands-on experience will add great value to your company. As evidenced in the enclosed resume, my background encompasses a wide variety of key competencies i...

Tags for this Online Resume: Healthcare, BPM, Data Warehousing, Analytics, Agile Development, EAI

Director - 20 Years of Experience - Near 44313

Lead teams of 100+ employees including supervisors across various shifts * Participated on teams to drive continuous improvement measures across enterprise * Prepared and administer department budgets for labor/material costs and track finances/P&L to reduce expenses * Instrumental in reducing employee relations and labor relations issues * Integral in creation of standard organizational structure for 82 plants throughout N...

Tags for this Online Resume: 5S, Budgeting, Change Management, Complaints, Cost Control, Employee Relations, Labor Relations, Management, Microsoft Change Management, Microsoft Excel

Computer Programmer - 1 Years of Experience - Near 20794

Summary Enthusiastic and dynamic Information Technologist with over 9 years of direct experience specializing in computer systems, languages, tools and testing methodologies. Innovative professional with proven ability to identify, analyze and solve problems to increase customer satisfaction and control costs through expertise in technical applications. I am currently studying future of languages Kotlin. Technology Summary

Tags for this Online Resume: Applications, Configure, Security, Support, Test, Test Cases, Business Requirements, Help Desk, Microsoft Windows 7, Symantec Ghost

Manager - 10 Years of Experience - Near 44483

I have a consistent history of success in producing positive results, improving processes and procedures, and advancing shared short-term and long-term organizational goals. Kindly consider the following highlights, which demonstrate the many strengths I can leverage to advance your mission: Strategically achieved over $3MM in annual savings by recommending and implementing changes to streamline workflow, reroute trains, an...

Tags for this Online Resume: Ad Hoc Reports, Planning, Schematics, Blue Prints, Blueprints, Customer Service, Logistics, Payroll, Scheduling, Training

Chief Financial Officer

Accomplishments Strategic Vision & Objectives Execution * Achieved +$100M margin improvement through innovative leadership and strong business skills during tumultuous period while taking over a struggling business * Achieved industry leading margins of +25% through execution of self-developed strategic plan * Produced +40% annual growth through development and execution of strategic plan during economic downturn Margin Enh...

Tags for this Online Resume: Manufacturing, Acquisitions, AT&T, Business Development, Networking, Accounting, Business Operations, Management, Marketing Management, Outsourcing

Manager - 15 Years of Experience - Near 49444

COVER LETTER: To whom it may concern: I am very interested in discussing opportunities within your organization. I feel my background and experience will enable me to adapt quickly to become an asset to your company. * Self-starter, highly motivated, dedicated, disciplined, and goal oriented person. I have been in Quality for over 20 years. I am a Certified ISO Quality Lead Assessor (R.A.B.). I am also a Senior Member of th...

Tags for this Online Resume: ISO, APQP, CMM (Capability Maturity Model), Quality, Quality Assurance, Corrective Actions, Plastics, PPAP, Services, 5S, reliability, electrical engineer, manufacturing, production

Featured Profile

Amazing Project Manager - - Loves Challenges - wants remote position, will travel

 Innovative and results-oriented senior information technology leader with progressive experience in all phases of project and program management, enterprise rollouts, organizational leadership and strategic development.  Proven track record of success in building, leading, motivating and managing teams, strong communication skills, while increasing productivity.  Specializes in delivering world-class systems and serv...

Tags for this Online Resume: Insurance, Management, Real Estate, Scheduling, Call Center, Consulting, Project Management, Insurance Claims, P&C, P&C Insurance

Telecomm Specialist - 15 Years of Experience

SUMMARY Operations Management Professional with over 20 years of experience in both the military and industry. Proven accomplishments in reducing labor costs by improving efficiency while increasing customer satisfaction. Known for exceptional leadership and communication skills as well as the ability to rapidly master new technologies.

Ideal Companies: apple computers

Tags for this Online Resume: Training, Management, Nortel, Security, Gateway, Wide Area Network, Documentation, Financial, Financial Management, ISO

Records Manager - 15 Years of Experience - Near 10032

Summary I am a dedicated individual with a reputation as a skilled problem solver. I have excellent human relations, analytical and detail oriented skills.I am reliable and flexible, know how to prioritize and meet deadlines. I take pride in quality customer service, while handling multiple projects, and keeping myself and others motivated to ensure a healthy productive work environment. I have over twenty years of customer...

Tags for this Online Resume: Payroll, Quality, Management, Complaints, Inventory, Sales, Business Strategies, LESS, Quality Assurance, Customer Service