I have a consistent history of success in producing positive results, improving processes and procedures, and advancing shared short-term and long-term organizational goals. Kindly consider the following highlights, which demonstrate the many strengths I can leverage to advance your mission: Strategically achieved over $3MM in annual savings by recommending and implementing changes to streamline workflow, reroute trains, and cut number of employees on duty. Successfully increased customer satisfaction from 75% to 95% by evaluating key performance metrics and implementing strategies to improve delivery and customer order fulfillment. Improved logistics and outbound performance for train connections from 72% to 90%. Built strong relationships with employees and developed highly competent teams by evaluating training needs, coordinating training, and providing one-on-one and group education and mentorship.

Highlights:

• Ad Hoc Reports
• Planning
• Schematics
• Blue Prints
• Blueprints
• Customer Service
• Logistics
• Payroll
• Scheduling
• Training