Lead teams of 100+ employees including supervisors across various shifts * Participated on teams to drive continuous improvement measures across enterprise * Prepared and administer department budgets for labor/material costs and track finances/P&L to reduce expenses * Instrumental in reducing employee relations and labor relations issues * Integral in creation of standard organizational structure for 82 plants throughout North America * Improved operation by implementing 5s and lean principles * Saved over $ ** in labor costs by boosting *** * Lowered OSHA recordable injury level by 15% with behavior-based safety program * Decreased customer complaints by 10% the best-ever rate for the plant * Grew profitability by *% * Created a new marketing program *** Implemented referral program community networking program social media campaign and online customer review promotion * Increased customer satisfaction by 30% in first quarter demonstrated by reviews from customer feedback program and routine/annual surveys

Highlights:

• 5S
• Budgeting
• Change Management
• Complaints
• Cost Control
• Employee Relations
• Labor Relations
• Management
• Microsoft Change Management
• Microsoft Excel