Summary I am a dedicated individual with a reputation as a skilled problem solver. I have excellent human relations, analytical and detail oriented skills.I am reliable and flexible, know how to prioritize and meet deadlines. I take pride in quality customer service, while handling multiple projects, and keeping myself and others motivated to ensure a healthy productive work environment. I have over twenty years of customers service experience graduating from the Hotel & Restaurant Management School in 2002, and systematically working my way into the Business Administrative & Management field for a more satisfying career. I am a high-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching.I am also an innovative Manager who effectively executes process changes to improve operational efficiency. Accomplishments Played an instrumental role in increasing customer satisfaction, effectively implementing new business strategies, and grossing a new location $1.4 million dollars in less than one year.
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