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Online Resumes with "Escalations"
Project Manager
Profile Over 20 years managing IT Projects, Services and Teams (virtual and on-site), in Global environments utilizing PMI-based methodologies and ITILv3 best practices. Excellent track record delivering large enterprise deployment, transformation and implementation projects (SAP, ERP, PDM, EDI, System Integration, Ramp-down, Carve-out and Rebranding) on-time and within budget. Proven ability to manage and work effectively ...
Tags for this Online Resume: T2, T3, Enterprise Requirements Planning, Logistics, Application Support, Project Management, Project Manager, Siemens, Support, Best Practices
Customer Service Manager
SUMMARY Energetic, highly respected Partner Account Manager with extensive experience working for the fourth largest software company in the world. Skilled at managing large Business Critical and Channel partner support relationships, from onboarding new partners, defining program parameters and negotiating parameters. Comprehensive expertise in driving technical case escalation resolution, conducting operational reviews an...
Ideal Companies: Services Account Manager
Tags for this Online Resume: Account Manager, Enterprise Support, Services, Support, Veritas, Technical Support, Management, Platinum, Reviews, Symantec
MARKETING,PR, ADVERTISING, FIRST RESPONDER/DISASTER RESCUE
MARK PEREZ 6921 Greenyard DR. Houston, TX 77086 pinman2020@yahoo.com 504-899-1102 xt. #221 (home) 832-235-9082 (mobile)Houston, Texas Summary Expedient, pays attention to detail , a top notched speller, enjoys working in various conditions, and environments, also loves the great outdoors, a marathon runner, enjoys volunteer work and helping youth achieve their positive career goals, quite creative, open-minded, cap...
Software Quality Assurance Analyst/Manual Tester
SUMMARY * Sound experience in information technology with emphasis in software Testing/Quality Assurance. * Excellent understanding of Software Development Life Cycle (SDLC) and importance of testing in Enhancement and Maintenance of software applications. * Strong knowledge of software QA methodologies, QA standards and processes. * Expertise in Black Box Testing using Manual testing techniques. * Experience in writing cle...
Tags for this Online Resume: Test, Test Cases, Applications, Test Scripts, Documentation, Microsoft, Quality Assurance, Test Plan, Test Plans, agile, software, it jobs, sql
Information Technology Manager - 20 Years of Experience - Near 49306
PROFESSIONAL SUMMARY Experienced Systems Analyst supporting various internal business areas including TSR & Scales Hardware, Store Hardware & Software issues, & escalated Tier 1 Support Calls for large retail organization.
Ideal Companies: 1962
Tags for this Online Resume: Client/Server, Install, Software, Software Installation, Systems Analyst, Video, Microsoft Windows 7, Windows 7, Merchandising, Support
Interternational Online Marketing Professional
I'm looking for a position where I will be able to use my past experience and contribute immediately by improving a company's online global reach, customer acquisition and sales growth.
Ideal Companies: eBay, Google, Facebook, MySpace
Tags for this Online Resume: online marketing, online sales, customer acquistion, online advertising, Search, online search, PPC, SEM, Organic Search, Affiliate Marketing, Media Buying, Email Marketing
Help Desk Specialist
PROFESSIONAL SUMMARY: A people person with a natural and extensive experience in excellent customer care, ability to listen, communicate, and develop relationship with customers in general. Diligent, patient, reliable, fun team player, detail oriented, and strong problem-solving abilities with sound judgement and leadership skills. An excellent foundation and over three to four (3-4) years of experience in Information Techn...
Tags for this Online Resume: Assessments, Customer Service, Inventory, Microsoft, Microsoft Excel, Microsoft Word, Software, Accenture FOUNDATION, Active Directory, Applications
Construction Trade Worker Manager
I am an accomplished proactive team leader with hands-on experience in many industries. My strengths are in project Education construction management and capital construction projects. I B.S., Construction Management, am a self starter and proven goal-oriented problem solver who University of Nebraska, Lincoln, NE employs a professional approach and open communications Microsoft Project 2000 by Element K with the project te...
Tags for this Online Resume: Management, Mining, Project Management, Project Manager, Assessments, Integrate, Petrochemical, Quality, Quality Assurance, Quality Control
Software Engineer
SUMMARY: * 6 year's professional experience in software applications testing in complex end user environments. * Experienced in analyzing, implementing and testing of various client / web-based applications. * Experienced in performing all aspects of software test management including developing Test Cases, Test Plan for application, and test case creation as per user requirement scenarios, test cases execution, test metric...
Tags for this Online Resume: Microsoft Windows, Regression Testing, Structured Query Language, Test, Test Cases, Applications, Defect Tracking, Extensible Markup Language (XML), Oracle, SDLC
Quality Assurance Specialist
Experience Summary * Over 13+ years of experience in different modules of SAP, with involvement in all stages of implementation process, testing configuration, testing RICEF objects and enhancements. * Strong experience in QA process and methodologies (automated and manual test processes, black box, white box, gray box, test case design, scripting and execution, automated testing tools). * Experience in different kinds of t...
Tags for this Online Resume: Quality, Quality Assurance, Quality Center, SAP, Management, Test, Defect Tracking, Documentation, Integrate, Test Scripts
Project Manager
This included ILEC/Collocation DSL Deployment Wireless OSP ISP and Hub facility build to include Qwest Local Broadband space and power requirements. Managed international projects by overlooking the sales engineering to meet specific customer needs. * Continuously engaged with international vendors/partners on what can and cannot be done internationally in each region/country. * Coordinated resolution of escalated inter-dep...
Tags for this Online Resume: Disaster Recovery, Financial, Financial Management, Management, Network Operations Center, Networking, Operational Excellence, Process Improvements, Program Manager, Reliability
Human Resources Manager - 15 Years of Experience - Near 75067
ACCOMPLISHMENTS * International Experience: Developed strategies for aligning LATAM cultural practices to more fully align with the corporate culture in treating associates with dignity & respect and mitigating third party intervention. * Successful Change Agent: Developed a strategy to help mitigate the loss of millions of dollars. This financial hemorrhaging required movement of part of the business to another BU, conduct...
Tags for this Online Resume: Dell, HR, Management, Talent Management, Recruiting
