Description
Profile Over 20 years managing IT Projects, Services and Teams (virtual and on-site), in Global environments utilizing PMI-based methodologies and ITILv3 best practices. Excellent track record delivering large enterprise deployment, transformation and implementation projects (SAP, ERP, PDM, EDI, System Integration, Ramp-down, Carve-out and Rebranding) on-time and within budget. Proven ability to manage and work effectively in diverse, customer-facing roles including crisis and escalation handling. End-to-end management and improvement of processes to meet or exceed delivery targets (SLAs and KPIs). Work consistently to achieve objectives through 3rd party vendors (on, near and off shore).
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