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Online Resumes with "Escalation Managment"
IT Manager - 20 Years of Experience - Phoenix Arizona
Extensive career in IT Industry on large corporate accounts. Proven history of managing life cycle of critical impacts. Provide leadership direction to all parties involved during high severity issue. Fully knowledgeable with incident, change, and escalation management in complex system environments. Knowledge of networks, storage systems, hardware, and cloud environments. Utilize strong documentation skills in creation of ...
Tags for this Online Resume: IT Manager, Incident Manager, Problem Manager, Change Manager
System Programmer and Business Analyst
To secure a position where I can empower and develop employees, improve my company's information technology footprint and be able to grow within the company while expanding my knowledge.
Ideal Companies: GE, Northwestern Mutual, Amazon, Aurora Healthcare
Tags for this Online Resume: IT Operations, SQL, Analysis, Business Intelligence, Reporting, Managing, Empowerment
Program Manager - 16 Years of Experience - Near 33131
My objective is to work for a high profile Industry as Business Strategist and Project Manager, a dynamic business professional who could use my skills and managerial expertise to manage individual projects. Also, work for the project initiation with gathering requirements, proposals and estimations. As experienced Project Manager, take on the management of key client projects with the goal of delivering every project on ...
Tags for this Online Resume: Project Manager, Health Insurance Portability And Accountability Act, Management, Project Management, Benefits, ISO, Quality, ITIL Expert, Bilingual, Coordination and installation of hardware and software for international implementations, System analysis, Business Strategy, Business Proposals enabler, Project Budget and Estimations, Opportunity Manager, Resource Manager
Executive Assistant
Over 20 years of experience working for C Level Management Summary of Years Experience with C Level Management * 7 years supporting CEO and CFO of an award winning Ford Dealership which ultimately filed bankruptcy and where I was responsible for closing out of the business office, terminate employees, finalize business contracts and conclude financial account relationships. * 3 years supporting 2 Executive Division Director...
Tags for this Online Resume: Budgeting, C Programming Language, Management, Human Resources, Customer Service, customer service skills, Financial, Medicare, Reviews, Services, Medicaid, Executive Assistant, Office Manager, Administrative Assistant
Data Centre Manager
To secure and maintain a customer facing support services management role that will allow me to continue to both mentor like minded customer service professionals whom share the goal of providing the highest quality of support services possible.
Ideal Companies: American Airlines and AT&T
Tags for this Online Resume: Customer Account Management, Major Incident Management, Strategic Planning, Business Relationship Management, Team Leadership, Process Management, Data Center Management, Customer Incident Escalation Management, Cisco Wireless Network Administrator, Help Desk Management, Disaster Recovery, End User Product Training, Call Center Management, ITIL, Software Integration, Vendor Management, Critical Thinking, Telephony
Not Listed
Summary of Qualifications I have a total of 15 years Telecom experience as a Project Manager and Senior Implementation Coordinator specializing in Government Agencies under the Federal Program Management Office (PMO). I've worked several Federal Government Award contracts, including FTS2001, Networx's WITS3, Verizon Communications as well as Base Communications Liaison specializing in Special Disaster Recovery projects. Spe...
Tags for this Online Resume: Digital Subscriber Line, Frame Relay, Government, OC-12, OC-3, Oc12, Oc3, Root Cause Analysis, Router, SOC
Legacy System Programmer - 20 Years of Experience - Near 60090
An accomplished project manager with strong technical writing, testing, social media, quality assurance SQL and strong customer relations skills. Expertise and flair in computer technology including Facebook which has proven effective in assisting corporations and converting manual systems to automation saving amounts of money while improving customer service. Core Strengths: • Extensive Project, Vendor, Problem and Esca...
Tags for this Online Resume: Northbrook, IL, project manager (PMP), strong technical writing, testing, quality assurance, strong customer relations skills, computer technology , Problem and Escalation Management
Quality Assurance Specialist - 7 Years of Experience - Near 30315
SKILLS SUMMARY Project Management Product Support Escalation Management Requirements Gathering Process Documentation Business & Data Analysis Quality Management Business Process Improvement Database Management Virtualization & Cloud Compliance and Security Data Integrity
Tags for this Online Resume: Management, Security, Documentation, Integration, Benefits, Business Requirements, Compensation, Configuration, Data Mining, Database Administration, Quality Assurance, Cloud Software Support
Project Manager - 2 Years of Experience - Near 80014
ACCOMPLISHMENTS * Project Manager for multiple Advanced Engineering projects to include Network Convergence Optimization to sub 300 Millisecond's for Charter regional networks supporting cell backhaul * Managed the development and testing of MEF based Gigabit-Plus Services such as EPL EVPL and EPLAN on 10GB & 40GB UNIs for commercial customers. * Managed the Testing and Integration of MEF based business services for the Mou...
Tags for this Online Resume: Infrastructure, Networking, Video, Engineering, Integrate, Management, Project Management, Support, Voice, Applications, data center
General Manager - 15 Years of Experience - Near 19027
Top performing accomplished professional with extensive project management experience providing oversight of daily operations to ensure efficient delivery of services in compliance with applicable policies procedures and regulations. Proactive problem solver with demonstrated capacity to take on complex company wide projects from planning to completion adhering to established deadline and budget. Skillful leader highly achi...
Tags for this Online Resume: HR, Human Resources, Procurement, Services, Travel, Planning, Documentation, Management, Communication Skills, Customer Service
Network Administrator - 7 Years of Experience - Near 30101
SUMMARY (NETWORK ANALYST) Dynamic, Insightful, and results-driven network operations specialist with notable success directing a broad range of corporate computing protocol initiatives. Delivers process focused strategies while participating in planning, analyzing, and implementing solutions in support of business objectives. Hands-on and experienced personnel, equipped with proven expertise in network management, operation...
Tags for this Online Resume: Microsoft Windows NT, Tivoli, Novell, Novell Netware, Asynchronous Transfer Mode (ATM), Bridges, Ethernet, Frame Relay, HP, HP OpenView, Problem management, Monitoring, Network monitoring, incident management, Escalation management
Telecomm Specialist - 15 Years of Experience - Near 76248
Summary Senior Telecommunications Engineer with over 23 years of experience, wishes to contribute to the overall stability of your telephony architecture while transitioning to the new UC communications platforms. Results-driven with experience in front and back-end programming. Seeking a challenging opportunity to drive diverse corporate initiatives through strategic planning and achieve company objectives with proactive p...
Ideal Companies: proj mgmt
Tags for this Online Resume: Communications, Connectivity, Networking, Management, Cabling, Cisco, Cisco Router, Cisco Routers, Infrastructure, Integrate
