Summary of Qualifications I have a total of 15 years Telecom experience as a Project Manager and Senior Implementation Coordinator specializing in Government Agencies under the Federal Program Management Office (PMO). I've worked several Federal Government Award contracts, including FTS2001, Networx's WITS3, Verizon Communications as well as Base Communications Liaison specializing in Special Disaster Recovery projects. Special Projects include E911 Pentagon Ward D Recovery project, Hurricane Sandy/USCG Disaster Facilities buildout, Hurricane Katrina/USCG Disaster Recovery project and NASA Mission Critical for space shuttle launch in addition to ongoing organizational agency work . * Service Delivery Manager * Service /Implementation Manager * Project Management * Customer Liaison Service * Computer Analyst/ Client Relations *Liaison for Base Services Management * Critical Problem Solving/Troubleshooting *Testing/Change Management * Provisioning/ Project Coordinator * Team Training/SME Implementation Expert * Process Enhancement/ Development* Incident Response Recovery * Disaster Recovery/Special Projects* Military Base Command Access Liaison * Telco Liaison Escalation Management* Third Party/Vendor Management Volunteer Projects: Brambleton Community HOA Volunteer work * Help with budget, meetings and misc. office work Ashburn, VA June 2016 to Present Presidential Election Volunteering * Phone work, staging, neighborhood canvasing, voter registration assistance Summary of Qualifications Technical Skills:

Highlights:

• Digital Subscriber Line
• Frame Relay
• Government
• OC-12
• OC-3
• Oc12
• Oc3
• Root Cause Analysis
• Router
• SOC