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Online Resumes with "Escalate issues "
Manager - 7 Years of Experience - Near 60185
PROFESSIONAL SUMMARY Professional Summary: IT professional focused on Technical Support and the customer experience. I had the drive to achieve the top Technical Support position which was a Principal Support Engineer. It was by request from a VP that I was promoted to a Support Delivery Manager role which I occupied for over 6.5 years. Managing large Mainframe product areas such as Database Management and Access & Complian...
Tags for this Online Resume: Information Technology, Support, Beta Testing, Compliance, Database, Documentation, IBM, IBM DB2 Database, Mainframe Computer, Management, software
Sales Manager - 20 Years of Experience - Near 45744
plants Responsible for overall marketing and operations of entry door plant. Analyzed product costs vs margins, determined product offerings, directed outside marketing group in catalog design and content, initiated quality tracking and review process, interacted daily with customers and sales force on quotations and product and services, worked to reduce inventory levels and move obsolete items, handled and resolved custom...
Tags for this Online Resume: Outside Sales, Sales, Inventory, Microsoft Windows, Scheduling, Inside Sales, Account Management, Buying, Customer Accounts, Forecasting, inside sales, sales representative, outside sales, account manager
Retail Sales Representative - 1 Years of Experience - Near 84129
4). I have been with Wells Fargo Dealer Services since April 2016 to current. Job Background with Wells Fargo As and employee with Wells Fargo I have been a part of a team of the resolution team that handled escalated issues on calls transferred to be handle by Supervisor for 8 years. When I am not handling escalated issues I assist taking calls from Customer Service and I am also schedule daily to work Gem Cases that invol...
Tags for this Online Resume: Acquisitions, Bankruptcy
Help Desk Specialist - 15 Years of Experience - Near 74601
SUMMARY: Accomplished Senior Help Desk professional with 15+ years in computer operations, technical and help desk support. 3+ years of progressive computer/network operations in a growing oil/gas Inspection Company. Excellent communication and diagnostic skills. Consistently solve problems and rarely escalate issues. merchandisers located throughout the U.S. Canada and Mexico with their laptops tablets printers scanners ce...
Tags for this Online Resume: Laptop Computer, Configure, Desktop Computer, Install, Networking, Preventive Maintenance, Software, Support, Symantec, Symantec Ghost, it jobs, software
ERP - 20 Years of Experience - Near 92057
Qualifications Profile ERP support & data analyst and IT Manager for Veridiam Inc. Sept 2009 - Oct 2016. IT Manager / Business Analyst for Karcher North America / C-Tech Industries for the previous 20 years. Responsible for guiding companies through mergers, plant relocations, and ERP implementations. During this time assembled staffs that adapted the systems of the companies to their changing needs and growing requirements...
Tags for this Online Resume: Inventory, Inventory Control, Scheduling, Communications, Data Communications, Programming, Information Technology, IT Manager, Data Analyst, Crystal Reports, SQL Server Stored Procedures, Cost Analysis, ERP Support, sql, software
Supervisor - 15 Years of Experience - Near 48108
Key Qualifications Summary Summary At a Glance As an IT Project Manager * Professional Management - Effective * Executed projects with end to end Accountability from client interactions with a focus onto Project initiation, Requirements Analysis, Design, 100% in terms of Man-hours Development, System Integration testing, Production bridging relationship (s) and deployment Post Implementation Support and project closure. man...
Tags for this Online Resume: manager, Acceptance Testing, Adobe, Adobe Photoshop, Agile, Amber, Applications, Appraisals, Budgeting, Business Management
Tester - 8 Years of Experience in U.S
Summary: * Extensive hands-on experience on developing, Writing and executing Test Plans, RTM, Test Scripts and Test Cases from Requirements, Use cases, Design Documents and other project documentations and able to work closely with development team and business analyst to analyze test case scenarios. * Extensive Knowledge and experience in all stages of the software development life cycle (SDLC) beginning from initiation a...
Tags for this Online Resume: Test, Test Cases, Management, Test Scripts, Billing, EDI, Electronic Data Interchange, Quality, Scheduling, Coding, sql, agile, javascript, it jobs, software, html, linux
Senior Director - 20 Years of Experience - National and Global Experience developing highly functional analytics teams or profitable services teams
Directed Led an international network troubleshooting and security consulting team. Developed and implemented service practices that moved the practice from a COGS model to profitability generating $5M annually securing existing install base. * Increased revenue from a negative run-rate of <$250K>/year to a positive run-rate of $5M/year. * Developed service practice "line card" to standardize practices, pricing and facilita...
Ideal Companies: NAMM, Fender Musical Instruments, Quilter Amps, Yamaha Musical Instruments, AWS, Splunk
Tags for this Online Resume: Pricing, Professional Services, Security, Services, Spss (Math/Stats Pkg), Bloomberg, Consulting, Engineering, Mcafee (Virus Control), management, Customer Experience, Business Intelligence, Channel Operations, Sales Operations, NEC, Cisco, NetApp, Channel Partner Operations, Compensation Planning, Strategy, Network Infrastructure
Manager - 16 Years of Experience - Near 43016
QUALIFICATIONS * Ensure smooth, optimal departmental operations through multiple company reorganizations which included workforce reductions * Handle escalated issues as well as quality adherence issues * Build effective relationships as company liaison with customers and employees across business functions * Strong leadership and assistance skills to achieve team objectives * Hire, provide feedback, annual performance revi...
Tags for this Online Resume: Email, Sales, Sales Reports, Budgetary, Quality, Quality Assurance, management, manager, Notary Public
Quality Coordinator - 20 Years of Experience - Near 11590
Professional with 15+ years of experience in the healthcare industry. Seeking a challenging opportunity with growth potential within an expanding organization where I can utilize my years of reimbursement, collection and Appeals/Grievances experience with outstanding interpersonal, communication and organizational skills. NORTHWELL HEALTH, CARECONNECT A&G Investigator - Greenvale, NY - January 2017 - present * Facilitates m...
Tags for this Online Resume: INTAKE SUPERVISOR, PATIENT FINANCIAL REPRESENTATIVE, REIMBURSEMENT MANAGER, REIMBURSEMENT SPECIALIST, CUSTOMER SERVICE MANAGER, Analytical Skills, Billing, CMM (Capability Maturity Model), Coding, Communication Skills
Project Manager - 20 Years of Experience - Near 33314
QUALIFICATION SUMMARY IT Infrastructure Architect & Project Manager Specialist with 24+ years of work experience, specifically in the design, implementation, and operation of networks, telecommunications services, IP telephony system, Microsoft operating systems, design and implementation of data centers, user support second-tier "call center." Ability to communicate effectively with managers at all levels and to successful...
Tags for this Online Resume: Project Management, Services, Management, Security, Infrastructure, Microsoft, Microsoft Exchange, Microsoft Office, Microsoft Project, Microsoft Project Server, sql
ERP - 13 Years of Experience - Near 20877
SUMMARY: Peter has been a Senior S/4 HANA Architect designing FI, OTC/SD, PS and SAP Team Lead position as part of TCS SAP Service Delivery organization. He focused on implementation and support activities of the SAP ECC 6.0 business suite on S/4 HANA supporting TCS COE. He has experience in SAP FICO Team Lead with Hand on in-depth knowledge of accounting-trained at Arthur Andersen and experience in ECC and S/4 HANA FI and ...
Tags for this Online Resume: SAP, AR, Integrate, Integration Testing, Test, Accounts Payable, Documentation, Financial, Financial Statements, SAP MM module, SAP S/4 HANA
