Description
4). I have been with Wells Fargo Dealer Services since April 2016 to current. Job Background with Wells Fargo As and employee with Wells Fargo I have been a part of a team of the resolution team that handled escalated issues on calls transferred to be handle by Supervisor for 8 years. When I am not handling escalated issues I assist taking calls from Customer Service and I am also schedule daily to work Gem Cases that involve Taxes Escrow and Critical Field Maintenance issues. Transferred to the Research/Remediation Team in November 2009. Worked issues that involved Bankruptcy Foreclosure Default Credit Bureau Reporting Escrow Cash