AREAS OF EXPERTISE Client/Customer Service Management * Customer Relations Management * Customer Service Department Development * Service Level Agreements (SLA) * Organizational Leadership * Employee Development Help Desk & Incident Management * 24 x 7 / Tier 1, 2 & 3 Support Levels * Network Operation Center (NOC) * Service Restoration Team (SRT) * Daily Service Review (DSR) * Root Cause Analysis (RCA) * ...

Ideal Companies: Comcast, IBM

Tags for this Online Resume: Altiris, Trainer, Relationship Manager, Director, Customer Service, Help Desk, Field Services

The Michael Jordan of Leadership, Motivation, Training & Development

Human Resources Resumes - Human Resource Training Specialist Resumes - Metairie, LA

Goal-directed, results-oriented professional with over 18 years of increasing responsibilities in management. Excellent communication and problem resolution skills. Self-motivated with high energy, creativity and focus. Detail-oriented in completing projects. Able to multi-task effectively. Proficient in the planning and execution of projects in time-sensitive environments. Strong and decisive leadership qualification...

Ideal Companies: Coca-Cola New Orleans Saints New Orleans Hornets Entergy Bellsouth

Tags for this Online Resume: Recruiting, Human Resources, Trainer, Presenter, Marketing, Employee Development, Operations, Management, Executive, Customer Service, Entertainment

Highly Motivated Professional with Diverse Background

Management & Business Resumes - General Manager Resumes - Saint Paul, MN

� Over 10 years experience in the banking industry ranging from teller responsibilities to human resource duties. � Proven success in establishing strong relationships with both internal and external clients to ensure success. � Strong leadership talents, �team player� attitude and spirit, and the natural ability to establish consensus among cross-functional areas. � Capable of managing people and procedures from a �big...

Ideal Companies: Best Buy, Target, Ford, General Mills, 3M, Cargill

Tags for this Online Resume: Management, Banking, Education

Call Center Magician

Customer Service Resumes - Customer Service Manager Resumes - Orange City, FL

Widely experienced professional with a strong record of increasing sales and operational efficiencies, developing and implementing complex processes and associated matrix training programs and eliminating work bottlenecks who delivers outstanding results through the ability to provide visionary solutions.

Ideal Companies: AT&T Johnson & Johnson Brighthouse Embarq

Tags for this Online Resume: Marketing, Budgeting and Efficiencies, Training and Development, Business Development, Quality Control

general manager, project manager, Jack of all trades

Management & Business Resumes - Program Manager Resumes - Auburn, CA

Accomplished Project/Program and General Manager with 10+ years of experience in conceptualizing and executing the changes required to drive growth, improve operational performance, and optimize value to the organization and its clients. ? Creative energy, entrepreneurial drive, and excellent analytical skills augment decision making and strategic planning. Complex business challenges are surmounted by experience-based judg...

Tags for this Online Resume: manager, program manager, project manager, operations manager, director

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