Accomplished Project/Program and General Manager with 10+ years of experience in conceptualizing and executing the changes required to drive growth, improve operational performance, and optimize value to the organization and its clients. ? Creative energy, entrepreneurial drive, and excellent analytical skills augment decision making and strategic planning. Complex business challenges are surmounted by experience-based judgment combined with a solid understanding of core business functions.

COMPANY	POSITION HELD	DATES WORKED
CPS Human Resource Services	(Confidential)	9/2003 - 3/2007
Sierra Video Systems	(Confidential)	8/1999 - 8/2003
United Parcel Services	(Confidential)	9/1990 - 4/1999

SCHOOL	MAJOR	YEAR	DEGREE
CSUS	Business Administration	2007	Master Degree
PMI	PMP	2006	Specialist Degree

Highlights:

I am great at everything, a true wearer of multiple hats: general manager, customer services, business development, employee coaching, training, presentations, marketing, financials, budgets, and more.

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• manager
• program manager
• project manager
• operations manager
• director

Key member of unit management team in Human Resource Consulting Agency. Created strategic business plans, budgets and financial reports. Performed employee development and performance reviews. Planed and implemented business unit reorganization and change management processes. Promoted to Director of Business Development. Managed planned growth initiatives, identified and built upon core competencies, and achieved deeper penetration of key market segments. Developed sales and marketing strategies to build brand recognition and increase profitable sales.