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Online Resumes with "Customer support "
Project Manager
A position that can leverage my experience managing large, complex IT environments that require adherence to process while building excellent customer partnerships and strong internal teams. - Project Design and Management - IT Infrastructure Deployment - Issue Management and Mitigation - Proactive Client Relationships - Large IT Project Deployment - Budget Creation and Management - Process Creation and Documentation - Chan...
Tags for this Online Resume: Data Center Services, Services, Itil, Project Management, Project Manager, Customer Relationship Management, Documentation, Infrastructure, Inside Sales, Professional Services
Project Manager
EXPERIENCE SUMMARY: IT Project Manager/Business Analyst with experience in a wide range of IT software and infrastructure activities such as, application development, conversions, implementations, requirements, story backlogs and portfolio management. Excellent communication skills and experience communicating across all levels of management including 'C' level managers. Career has spanned a wide range of businesses includi...
Tags for this Online Resume: Legacy, Documentation, Management, Disaster Recovery, Information Technology, Insurance, Pricing, Project Management, Project Manager, Payroll
Computer Programmer - 20 Years of Experience - Near 01545
SUMMARY An accomplished software expert with over twenty years of experience in object-oriented design and development as a Senior / Lead Software Engineer, particularly in C/C++ language. Responsibilities: * full life cycle software (SDLC) project design, development, and testing * project time line and resources calculation * strategic decisions (project structure, program languages, algorithms and technologies) * program...
Tags for this Online Resume: Microsoft Internet Information Server, Oracle, Oracle Database, SDK, Support, Visual Studio.NET, STL, Database, Microsoft Visual C++, Microsoft Windows, MFC, C++, multithreaded, multiprocessed, COM, GDI+, Video Processing, XML
Strategic Customer Support and Account Management - 11 Years of Experience - Near 95130
Accomplished Customer Support Professional with progressive years of experience engaging with clients, corporate customers, and end-users within B2B and B2C environments to deliver positive satisfaction. Flexible team player who can merge talents with others to champion work initiatives, as well as fulfill additional job roles to drive company objectives. Forward-thinker recognized for the ability to pinpoint variances and ...
Tags for this Online Resume: Ecommerce, Inventory, Inventory Control, Customer Service, Global Support, Support, Management, Accruals, Customer Relationship Management, Financial, NetSuite, Zendesk, SAP, RightNow / Oracle, Social Media, Jira
Network Engineer - 19 Years of Experience - Near 19703
QUALIFICATIONS AND TECHNICAL SKILLS * Significant involvement in WAN and LAN infrastructure maintenance, configuration, installation, and administrative functions. Proven track record solving IP network issues in timely and cost efficient manner while maintaining client Service Level Agreements up-time. Exceptional experience working in fast-paced, high pressure environments. * Adept at building strong business relationship...
Tags for this Online Resume: Aironet, Asynchronous Transfer Mode (ATM), Cisco, Cisco Routers, Configure, Disaster Recovery, Ds3, Frame Relay, ISDN, Local Area Network, Operations, Customer Support
Manager
Professional Summary Professional with extensive experience in team development, customer-vendor relations, planogram development, project planning & management, process improvement, database management, complete reset management, retail store support and inventory management. Outstanding interpersonal skills, self-motivated, diligent, goal oriented with the ability to work remote with little to no supervision.
Tags for this Online Resume: District Management, Project Planning & Management, Inventory Management, Category Support, Customer Support, Administrative Skills, Reset Management, Process Development, Nielsen Spaceman V-11 & V-12, Database Management, Retail, Professional/ Self Driven, Merchandising, Microsoft Application Skills, SharePoint, Vendor Support, Exceptional Work Ethic, Recruiting, Purchasing, Successful Remote Employee Capabilities, Diligent
Manager - 20 Years of Experience - Near 84062
QUALIFICATIONS * 16 years of end-to-end technology acquisition and implementation efforts. * 16 years negotiating contracts and managing third-party relationships, risks, and responsibilities. * 14 years performing technical, operational, and business project management. * 12 years of direct end-customer, support, advocacy, and consulting. * 12 years as a leader formalizing enterprise product, service, technology, and opera...
Tags for this Online Resume: Applications, Software, Support, Application Development, Management, Services, Vendor Management, Banking Industry, Program Manager, Project Management
Help Desk Specialist - 15 Years of Experience - Near 75070
Qualifications * High-performing leader and manager with more than nine years professional experience in technical customer support, troubleshooting issues, finding root cause, and preventing recurrence * Coordination and evaluation of IT vendors and supply chain deliveries to support IT operations * Excellent reputation for productivity, innovation, complex problem resolution and professionalism * Exceptional communication...
Tags for this Online Resume: Active Directory, Configure, Documentation, Evaluate, Infrastructure, Integrate, Inventory, Microsoft Active Directory, Security, Security Systems, Windows, macOS, Customer Service, Technical Support, Management
Procurement clerk - 20 Years of Experience
SKILLS SUMMARY: * Budget and Comparison Reports Procurements and Invoicing * MS Word, Excel, PowerPoint, Access * Business and financial spread sheets * Corporate bar and graph charts * Electronic invoices * Customer support * Revenue forecasts * Dashboard administration * Medical billing * Budget and comparison reports * Excellent typing skills 70 wpm * Generated Credit reports * Microfilming * Security Administration * Qu...
Tags for this Online Resume: Budgeting, Quality, Billing, Medical, Medical Billing, Microsoft Word, Word Processing, Automotive, Management, Manufacturing
Application Support - 8 Years of Experience - Near 75181
Summary: * Developed and implemented processing tools that enhance daily and operational function for the I/T community and the end users. * Provided technical assistance to PMO managers, Business Analysts, Incident Control Managers (ICM), systems user support to programmers and customer support to end-users. * Performed project task and assist on a detailed technical level to ensure task and day to day functions are comple...
Tags for this Online Resume: Management, Ca7, Production Support, Disaster Recovery, EDI, Electronic Data Interchange, IBM, IBM MVS Operating system, Idcams (Data Mgmt Utility, Microsoft Access, Tivoli, Mainframe Batch
Data Analyst - Application Support - IT Production Specialist - 20 Years of Experience - Fairfield County CT or Manhattan NY
An experienced professional with a strong foundation in the following areas: analysis, data transfer, data manipulation, software distribution and configuration, PC software and hardware support, database administration and production scheduling.
Tags for this Online Resume: Analytical Thinker, Automation, Data Analysis, Clist, Computer Operations, Problem Determination, Helpdesk Support, Data Manipulation, Data Transfer, Job Flow Scheduling, Problem Resolution, Strong Troubleshooting skills, SQL, JCL, Customer Support
Business Analyst - 12 Years of Experience - Near 21044
QUALIFICATION SUMMARY * 12 years of experience in Software Development Life Cycle (SDLC) including analysis, design, development, testing, implementation of software applications. * Relevant experience in configuration management of managing user change request to baseline requirements. * Strong experience with customer support services for IT Operations including service desk, Tier I and Tier II * Excellent verbal and writ...
Tags for this Online Resume: Application Development, Quality Assurance, Test, Business Requirements, Documentation, Test Cases, Business Analysis, Business Analyst, Technical Specification, Test Scripts
