Description
Qualifications * High-performing leader and manager with more than nine years professional experience in technical customer support, troubleshooting issues, finding root cause, and preventing recurrence * Coordination and evaluation of IT vendors and supply chain deliveries to support IT operations * Excellent reputation for productivity, innovation, complex problem resolution and professionalism * Exceptional communication, customer service, and interpersonal skills * Proactive self-starter with personal ownership of projects and goals * Initiate processes and system improvements to increase system efficiently, security and staff productivity * Solid understanding of desktop, server, networks, and remote access with focus on security * Platforms: Windows XP to 10, macOS, iOS
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