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Online Resumes with "Customer experience"
Sales Manager
Established greater efficiency saving time and money by introducing cloud infrastructure and Automation-as-a-Service by working with customer steering committee and stakeholders. * Chosen for outstanding leadership skills to stand in for senior manager in his absence using excellent business and sales acumen to liaise with business units direct day-to-day business operations set quotas and review team progress. Valued as tr...
Tags for this Online Resume: Accounting, Sales, SAP, Business Plan, Consulting, HP, P&L, Distribution, Microsoft, Infrastructure
Marketing
Managed multiple accounts and executed customer experience measurement programs from inception to completion resulting in 38% of company's total sales. * Guided the creation and implementation of a behavior-based marketing plan which utilized sophisticated analytic techniques and customized direct marketing communications. The program increased system-wide sales by more than 15% - an increase of more than $25 million in the...
Tags for this Online Resume: Email, Marketing Management, Sales, Account Management, Business Development, Management, Process Improvement, Advertising, Brand Management, Product Launch
Customer Service Manager - 10 Years of Experience - Near 85048
Summary: Experienced customer service professional that has the ambition to provide quality customer service, focusing on the customer experience. A team-oriented person, excellent communication skills with the ability to remain calm and focused in a busy office environment. Able to quickly establish a good working knowledge of company policies and procedures. Willing and able to fill-in wherever and wherever there is a nee...
Tags for this Online Resume: Quality Assurance, Customer Care Team Manager, Customer Service Manager, Customer Service Supervisor, Phoenix AZ, Tempe AZ, Retail, Forecasting, Inventory, Inventory Control
Telecom Business Development and Sales Manager
Highly-motivated Business Administration graduate looking to fill a position in the Telecommunications field of new busi. ness development/leadership I am ambitious,hardworking and want to find a company that I can grow with as I achieve their goals.
Ideal Companies: Dell, Microsoft, Discovery Education, Charter, SAP, Verizon, AT&T
Tags for this Online Resume: Solution Selling, Leadership, Management, Telecommunications products, Multiple Dwelling Units, Customer Service, Marketing, Account Management, SalesForce.com, Microsoft Office, Strategic Planning, Team Building, Cloud Computing, Enterprise Software
Director - 10 Years of Experience - Near 23005
Seasoned professional creative problem solver and dedicated resource with progressive experience in multiple facets of operations P&L oversight budget preparation quality management safety logistics and staff coaching/mentoring with proven ability to consistently exceed expectations. Persuasive communicator with well-developed presentation and negotiation skills and hands-on management experience with highly developed probl...
Tags for this Online Resume: Transportation, Management, Medicare, EMT, 3PL, Business Plan, Distribution, Call Center, Certificate Authority, Compensation
Graphic Design - 17 Years of Experience - Near 77035
Summary industry, Print/Digital industry, Engineering firm and the Energy sector * Ability to prioritize and handle multiple tasks. Responsible for designing and developing proposals that reflect the business owner's specifications * Design multiple logos, ads, web graphics, brochures, mailers, posters, proposals and trade show displays * Proven ability to understand customer's requirements and develop unique campaign solut...
Tags for this Online Resume: Marketing, Design, Engineering, Management, Negotiation Skills, Vendor Management, Adobe, Adobe Acrobat, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Cascading Style Sheets, HTML, Premiere Pro, After Effects
District Manager - 15 Years of Experience - Near 14211
Summary I am a Senior Management Professional that is results-driven and process-oriented leader with more than 14 yrs. experience developing top-flight operational teams for one of the most recognizable specialty retailers in the nation. Consistently identifying areas for improvement and swiftly implementing cross-functional solutions increasing the bottom line, while increasing the employee and customer experience. Authen...
Tags for this Online Resume: Financials, Management, P&L, Budgetary, Customer service, Inventory, Inventory Control, POS, Pricing
Project Manager - 20 Years of Experience - Near 33331
SUMMARY Recognized multi-functional Software Development Director with extensive management experience combined with strong Program and Project Management practical knowledge within the Financial / Banking Industry. Executive maturity and self-motivated analytical individual, with demonstrated project delivery excellence, consistency for work ethic, and continuously striving for customer experience enhancement. Disciplined,...
Tags for this Online Resume: Cloud Computing, Corrective Actions, Development Methodology, Financial, Financial Management, Internal Controls, Itil, Management, Management Solutions, Quality
Retail - 20 Years of Experience - Near 28117
SUMMARY SALES and OPERATIONAL EXECUTIVE Equipped with 20+ years of experience as a senior operational strategy and sales executive, I excel in leading businesses through transformational change—bridging strategy to implementation through omni-channel integration, cross-functional alignment, and process improvement—to drive elevated sales and operational effectiveness. My strengths encompass delivering concepts to realizat...
Ideal Companies: The Home Depot, Inc; Academy Sports; Petco; Tractor Supply
Tags for this Online Resume: Retail Executive, Omni Channel, Customer Experience, End to End Solutions, Procurement, Call Center, Executive, Business Strategies, Retail Operations Support, Process Improvement, Strategic to Implementation
Managing Director
Career Highlights SME Governance Mortgage Consulting: Appointed to serve as a Regulatory Monitor for a deficient Loan Servicer regarding MS, DOJ, and CFPB findings. Recommended best practices in the business units requiring remediation resulting in measurable decrease customer complaints. Optimizing Customer Relations: Improved customer experience by developing and managing a 24 FTE Level 2 Help-Desk Support Center within D...
Ideal Companies: Wells Fargo Bank, Bank of America, US Bank, JP Morgan Chase, Goldman Sachs, Citi Corp
Tags for this Online Resume: COO, Default Servicing, Regulatory monitor, Policy, execution, compliance, Underwriting, Audit, policy, Human Resources, PMO, program
Manager
Professional Summary Functional manager with 10+ years of experience across diverse corporate environments with a proven track record in staffing, supporting, reducing turnover and enhancing the customer experience. I have successfully staffed and led various types of teams in completing value driven short and long-term projects with expertise in: * Project Management * Building Effective teams * Career Mapping * Team Manag...
Tags for this Online Resume: Roofing, Documentation, Call Center, Management, Network Services, Networking, Services, Training, Help Desk, Planning
Manager - 3 Years of Experience - Near 92104
QUALIFICATIONS & ACHIEVEMENTS * 9 years experience in retail store operations and customer service in a high-end fashion field. * Responsible for effective and efficient daily operations. * Proven track record in projections, staffing and budgeting standards for success and continuous improvement. * Highly organized, focused and flexible with exceptional priorities to facilitate and coordinate multiple tasks and provide met...
Tags for this Online Resume: Retail, Training, Management, Merchandising, Policies and Procedures, Quality, Quality Assurance, Quality Management, Business Strategies, Customer Service
