Description
Established greater efficiency saving time and money by introducing cloud infrastructure and Automation-as-a-Service by working with customer steering committee and stakeholders. * Chosen for outstanding leadership skills to stand in for senior manager in his absence using excellent business and sales acumen to liaise with business units direct day-to-day business operations set quotas and review team progress. Valued as trusted leader and advisor cultivated profitable strategic relationships with enterprise clients business partners and C-level decision-makers and influencers to close complex long-term projects and grow franchise areas. * Improved customer satisfaction and ensured the best customer experience by developing operational policies and procedures to effectively manage technology and deliver highest levels of socialized customer service.
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