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Online Resumes with "Customer Satisfaction Loyalty"



VP, Operations & Customer Service, 25 years experience, specializing in Retirement - NJ

To obtain a senior position with a company that is looking to increase customer satisfaction and loyalty by utilizing my unique experience.

Tags for this Online Resume: Customer Service, FINRA Series 99, Lean Six Sigma, JD Power Certified , Call Center, Leadership, Retirement and Benefits Professional, Operations

Featured Profile

Proven Technical and Commercial Manager and Operations Executive

I am a proven business management and operations executive with excellent technical and commercial experience in Europe, the Middle East, North America and East and Southeast Asia. I have excellent proficiency in critical process improvement, organizational alignment, performance monitoring & reporting, strategic planning & execution and financial & resource management and have had proven success in sales and business devel...

Ideal Companies: I prefer to work in a company with a corporate culture conducive to productivity. One that does not put too much stress on its employees. I also prefer a meritocracy whereby those that work hard, are productive and have a positive impact are the ones that are given increasing responsibility and decision-making.

Customer Service Supervisor/ Manager

Professional Customer Service Professional Offering: • 20 Year of Experience servicing customers • A strong commitment to deliver customer satisfaction using my abilities to build productive relationships and resolve complex issues that win customer satisfaction and loyalty • A strong work ethic and ability to work well independently or within a team environment

Marketing manager - 15 Years of Experience - Near 37362

To perform in retail operations management,training,and sales for multiple areas, motivate associates to provide the highest quality of customer servicce and to develop customer satisfaction and loyalty and to develop future leaders of my company

Tags for this Online Resume: Retail management, Planning, Strategic Planning, Entertainment, Data Analysis, Management, Merchandising, Microsoft, Microsoft Office, Microsoft Sharepoint, multiple unit experience

Enterprise Application Solution Architect - 13 Years of Experience - Near 30066

Customer-focused Enterprise application Solution Architect with 13+ years of leadership experience in improvement-based technical project management and business analysis. Demonstrated mastery in facilitating evaluation of requirements for business application design, integration, deployment and service activation; able to consistently deliver enhancements and solutions that drive customer satisfaction and loyalty. Proven m...

Tags for this Online Resume: Application Architect , Enterprise Application Development , Supply Chain , C , C , Java J2EE, Oracle, DB2 , PL SQL , Shell scripting , Technical leadership

Featured Profile

VP Customer Services - Professional Services & Product Support

Seeking a Customer Service executive role (Professional Service and/or Product Support) which will be accountable for ensuring service is a competitive advantage that drives increased revenue, profit, customer evangelism, employee inspiration, and operational performance.

Ideal Companies: High Tech SW/HW/Network/Cloud - E.g., IBM, HP, Oracle, SAP, Microsoft, Google, Yahoo, AOL, Avid, Aspect

Tags for this Online Resume: Product Support, Professional Services, Operations Management, Customer Loyalty, Revenue and Profit Management, SaaS, NPS - Net Promoter Score, Turnaround Expert, Process Reengineering, Project Management, Operational Productivity and Efficiency, Employee Loyalty

Featured Profile

Customer Service Manager - 20 Years of Experience - Near 60103

Operations leader with significant experience in Customer Service. Roles varied from managing branches of all sizes to large volume call center operations. Proven track record of building and leading teams of 5 to >100 team members, developing employees, driving process improvement.

Ideal Companies: Leaders edicated to investing in the customer service experience as a competitive differentiator. Leaders who understand that customer service team surfaces the voice of the customer. All functions involved in customer frustration need to be accountable for improvement in customer satisfaction and loyalty.

Tags for this Online Resume: customer service manager, LEAN / continuous improvement, Monitoring , Individual Developpment, planning, forecasting, Coaching, Call Center Manager

Multicultural Human Resources Professional

Ideal Companies: Flexible

Tags for this Online Resume: Employee relations, Recruiting, Benefits administration, Change management, Performance management, Diversity and inclusion, Training, Payroll, Vendor relations, Workers' compensation, Leadership coaching and development

Sales Manager - 18 Years of Experience - Near 55428

If you are seeking a candidate that has; the experience of developing profitable sales and expanding the customer base, development of strong working relationship with a portfolio of top level customers, developing/strengthening the sales team/broker network, and the sense to manage profitable sales throughout multiple industry channels, you need to talk to me! As you will see from my resume, I am a dedicated and passionate...

Project Manager - 15 Years of Experience - Near 30041

I am seeking to apply my comprehensive experience, leadership skills and service-oriented attitude to optimize customer satisfaction, loyalty, trust and confidence. I believe company profitability depends on taking a problem-solving approach, listening actively, communicating respectfully, enlisting all parties in an appropriate solution and ensuring results are delivered to the customer’s satisfaction. I have extensive exp...

Tags for this Online Resume: Relationship manager, Portfolio Management Software, Financial Accounting , Customer Support, Transition, Implementation

Executive Vice President - 25+ Years of Experience - near 20187

C-Suite position where I can leverage 25+ years leadership competence & extensive cross-functional experience to improve enterprise-wide success.

Ideal Companies: Nonprofit

Tags for this Online Resume: Operations, communications, Leadership , project manager, Coalition Building, Business Process Improvement, Strategy , Washington DC, Leadership, Management, Diversity, Facilitator, Leadership, Management, Business Development, Security, Consulting, Diversity, Facilitator, Public Speaking, non-profit, nonprofit

General Manager - 15 Years of Experience - Near 06118

To contribute successful management and leadership experience, using expertise in leading organizational change, and excellent communication skills to enhance productivity, improve staff morale, and foster customer satisfaction and loyalty.

Tags for this Online Resume: Managment, Collections, Accounts Receivable , Data Entry, Mail Room, Invoice Reconciliation