Description
I am seeking to apply my comprehensive experience, leadership skills and service-oriented attitude to optimize customer satisfaction, loyalty, trust and confidence. I believe company profitability depends on taking a problem-solving approach, listening actively, communicating respectfully, enlisting all parties in an appropriate solution and ensuring results are delivered to the customer’s satisfaction. I have extensive experience in service companies with an emphasis on project management and information technology, including implementation, data conversion, testing and activation planning.