Description
Customer-focused Enterprise application Solution Architect with 13+ years of leadership experience in improvement-based technical project management and business analysis. Demonstrated mastery in facilitating evaluation of requirements for business application design, integration, deployment and service activation; able to consistently deliver enhancements and solutions that drive customer satisfaction and loyalty. Proven mentor and trainer, skilled at communicating with all organizational levels and cross-functional teams to develop a shared vision and foster a culture of excellence.
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