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Online Resumes with "Contact center"
Vice President - 20 Years of Experience - Near 75033
Obtain a leadership role in a growth company. I am well versed at selecting and developing leadership teams through the use of leadership workshops and customized training.
Tags for this Online Resume: Passionate, Energetic, Transformational, Change leader, Dallas, Florida, Contact Center, Relocation
Director - 20 Years of Experience - Near 85209
I am an experienced Director of large contact centers both customer service and technical support looking for a company that wants to grow and expand its service to customers.
Tags for this Online Resume: Techncial Suppot, Director, Sr Manager, Contact Center, Phoenix, Customer Service
Program Manager - 9 Years of Experience - Near 30350
Seasoned Contact Center professional with over nine years of experience leading a full range of projects, implementations, conversions and training activities in a global contact center. Highly qualified individual with an emphasis on customer satisfaction in a fast paced environment. Skilled process and performance improvement specialist with collaborative expertise in training, program management, communicating goals and ...
Tags for this Online Resume: Atlanta, PMP, Quality Assurance, Budgeting, Planning, Time Management, Training , Communication
Customer Service Manager - 20 Years of Experience - Near 60640
A proven leader of sales and customer service contact centers who offers expertise in developing successful growth strategies and training both individual representative and team leaders in product benefits and customer service techniques. Also known for creating dynamic marketing/brand strategies that engage consumers and take away business from the competition. Effectively manages P&L on multimillion-dollar, multi-product...
Tags for this Online Resume: Inside Sales, Customer Service, Call Center Management, Contact Center Management, Recruiting, Training, Retention, Process Improvement
Telecommunications Sales Agent - 15 Years of Experience - Near 32809
An accomplished, goal oriented sales professional with a proven track record with Contact Center and Unified Communications including vast experience with SaaS and software sales. Extensive Direct and Channel sales experience with a goal to reduce customer's efforts boosting Net Promoter Scores, increasing revenue, gaining market share, and earning strong customer loyalty.
Tags for this Online Resume: SaaS, Channel , Sales, VoIP, UCaaS, Contact Center, Collaboration
Manager - 10 Years of Experience - Near 53223
Call Center Manager
Tags for this Online Resume: Call center, Customer Service, Customer Experience, Customer Satisfaction, Contact Center
Operations - 20 Years of Experience - Near 19047
Strong skills in Telecommuniations field working with voicemail, VOIP, High level contact center, reporting, switch, phones, Moves and changes. Installations and works with teams to always have a satisfied customer. Team player as well as a leader
Tags for this Online Resume: Call Center, Call Center Service, Computer Telephony Integration (CTI), Help Desk, Project Management, Project Manager, Software, Telecommunications, Telephony, Training
Director - 15 Years of Experience - Near 87114
As you will notice from my résumé, I have a successful, comprehensive, and diverse work history in the Insurance / Health /Contact Center Industry which includes most recently experience with Federally funded program of which I was responsible for managing the effective intake of unemployment claims for the State of New Mexico. My experience continues with Call Center start up, which includes metric development, infrastruct...
Tags for this Online Resume: Tenured, Commended, Efficiency, Multifaced, Dedicated, Self motivateto
Program Manager - 15 Years of Experience - Near 60035
A resourceful and highly motivated Leader in the Healthcare sector, offering more than 10 years of experience in strategy, planning, and performance success accrued across a broad range of industries, offering excellent problem solving and analytical skills. Proven record of leadership and implementation of client services for Medicaid, Medicare, and Commercial Health management programs, all within time limitations. Specia...
Ideal Companies: BCBSIL, HCSC, Cigna, EverThrive Illinois, Northshore Health System, Valence Health, The Muse, Lake County Department of Health
Tags for this Online Resume: Affordable Care Act, Managed Care, Project Management, Health Policy, Organized, Diplomatic, cross-functional partnerships, communication skills, Management, Program Management
Sales Manager - 7 Years of Experience - Near 85750
I am seeking a senior leadership role where I have the opportunity to lead, guide and direct a contact center organization. I have the passion and experience to create a culture that drives performance and success. I seek the opportunity to teach company values to an employee engaged team of leaders. I utilize personal experience to motivate and develop employees to reach the desired Key Performance Indicators (KPI’S). ...
Tags for this Online Resume: Goal oriented, Team devlopment, Team building, Proficient communication, Performance management, Motivation, Managing change, Root cause analysis, Sales, Sales Support, Support, Cms, Compensation, HR, Human Resources, Management
Senior Customer Service Manager - 20 Years of Experience - Near 75219
Accomplished Customer Contact Center Senior Manager with experience overseeing multi-center management teams. Adept at rolling out new products, driving sales, and reducing overhead costs to bolster the bottom line. Skilled in troubleshooting problems and conceiving workable resolutions. Recognized ability for elevating customer satisfaction for high-volume operations.
Tags for this Online Resume: Customer Service, Inbound Call Center, Insurance, Banking, Sales, Senior Manager
Director - 15 Years of Experience - Near 81505
Senior Director looking for challenging opportunity
Tags for this Online Resume: Western Colorado, Grand Junction, Leadership, Finance, Budget, P, Sales, Collections, Office, Excel, Lawson
