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Online Resumes with "Contact center"
Network Telecommunications Consultant
To be a leader on a telecom network voice engineering team both designing and help troubleshooting voice and IP servers on both the LAN/WAN enviroments.
Tags for this Online Resume: Avaya Voice Engineer, Senior Voice Engineer, Contact Center Engineer, Genesys Engineer, IVR Contact Center Specialist, Cisco, CUCM
Customer Service Manager
Tags for this Online Resume: Inbound/Outbound Customer Service Contact Center Management, B to C & B to B Telephone/Internet Sales, Quality Assurance, Operations & Administration, Training Programs, Project Management
Vice President Contact Center/Operations Healthcare, Phoenix
Tags for this Online Resume: Customer Support , Best Practices, Contact Center, Operations, Healthcare Services, Senior Leadership
Application Support
Tags for this Online Resume: Contact Center manager, General Manager, Regional manager, IT Manager, Project Manager, Quality Assurance Manager
Customer Care Manager - In-Contact Center and Virtual Center - 17 years Experience- Virginia Beachm VA
To work with a strong, goal oriented leadership team. To use my broad experience in performance management, mentoring, marketing and servicing disciplines for the achievement of team productivity and service objectives for the company I represent. To provide leadership, development and effective communication so all are operating under a common and consistent set of goals and objectives. Create a motivational environment ...
Tags for this Online Resume: Virtual Leadership, Sales, Customer Service, Project Management, Talent Acquisition, Retention
Director - Contact Center
Team Building Operations Contact Center Expert - 15+ years experience
Continue to build high-performance teams that contribute to Enterprise Operations.
Tags for this Online Resume: Team Building, Analysis, Execution, Project Management
Sales Manager - 20 Years of Experience - Near 85018
Over 18 years of integrity driven results as a Leader in sales and customer service contact centers. Consistently recognized for outstanding leadership and problem-solving abilities. Well rounded and diverse experience in both, general and project management, sales and marketing. In depth knowledge and experience of team leadership and supervisory skills with startups and turnarounds. Superior skills in recruiting, trainin...
Director - 17 Years of Experience - Near 02116
Accomplished Executive with extensive experience leading all aspects of service, support and supply chain operations. Successful at recruiting, building, and leading global multi-functional teams to facilitate change and outsourcing initiatives supporting technology, service, and contact center functions. Able to define and align business strategies and key resources to deliver complex projects and programs with maximum ROI...
Tags for this Online Resume: Oracle, Change Mangement, Project Management, Voip, Six Sigma, Contact Center, Siebel, Program Management
Customer Service Manager - 15 Years of Experience - Near 53024
Ambitious Contact Center Manager with 15+ years of management and leadership experience. Has a proven record of advancing within an organization. Manages B2B sales and customer service via multiple channels: telephone, chat, e-commerce, email and EDI with a strong focus on customer satisfaction and retention.
Tags for this Online Resume: Coach, Change Management, Teamwork, Sales, Customer Service, Customer Satisfaction, Process Improvement, Motivating
Contact Center Application Management - 15 Years of Experience - Near 07086
COO / VP / Director for Operations / Site Director - Contact Center BPO - 12 years experience
A no-nonsense Contact Center Executive who has over 12+ years experience in the industry in his belt, who has a rich tradition of not only meeting client and customer expectation s but exceeding them. Possesses the innate ability to spot and polish potential talents, he is often regarded as a visionary in recruitment – often finding ‘diamonds in the rough’. In his own team, he is the driver – but with a twist. He runs the...
Tags for this Online Resume: Operations Management, Client Relations, Business Development, Contact Center Management, Performance Management, Six Sigma, Lean
