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Online Resumes with "Call center "
Business Teacher - 15 Years of Experience
CAREER SUMMARY Senior-level Learning Professional with 20 years' experience in various aspects of Organizational Development, including: Program Design/Development/Implementation, Change Management, Conflict Resolution, Client Service, Executive Programs, Finance for Non-Finance Managers, Internal Consulting, Quality Management & Continuous Improvement, Key Performance Indicators, Business Process Improvement and Team Build...
Tags for this Online Resume: Business Development, Call Center, Cash Flow, Cash Flow Analysis, Coaching, Consulting, Executive Coaching, Financial, Financial Services, Forecasting
Chief Executive Officer - 20 Years of Experience - Near 14031
ACCOMPLISHMENTS CORPORATE ACQUISITION, DISPOSITION & DEVELOPMENT, STRATEGIC MANAGEMENT AND PRODUCT & SERVICE INNOVATION * Establish and lead acquisition team in acquisition of the former Will Poultry Company in 2013. Oversaw the complete redevelopment of the company's infrastructure, implemented logistics distribution system, installed and developed a perpetual inventory management system, upgraded the company's ERP, and re...
Tags for this Online Resume: Accounting, Financial, Banking Industry, Call Center, Cash Management, Diversity, Infrastructure, Legal, Management, Receivables
Customer Service Manager
Professional Summary * Fourteen years of experience in positions such as Regional Manager, Head of Department, Chief of Department and Supervisor, at multinational companies. * Eight years of experience in Operations, and Sales leading country departments in Guatemala and Honduras. * Seven years of experience as Head of Customer Service Departments and Quality Assurance programs including ISO 9000, and Six Sigma. * 15 years...
Tags for this Online Resume: Complaints, Customer Service, Quality Assurance, Test, Sales, Cellular, Distribution, Six Sigma Quality, Call Center, Retail
Pharmacist - 11 Years of Experience - Near 08854
Tags for this Online Resume: Call Center, Coding, LTC Pharmacy, Framework, Order Entry, Specialty Pharmacy, Billing, Microsoft Excel, Closed door Pharmacy, Control drugs, Microsoft Word
Management - 18 years of experience - Flood Insurance - Washington DC
Results-oriented business professional with more experience in client relations, coupled with leadership experience. Having participated and ran lead on many group projects, it has assisted in the development of strong leadership, communication, team-building, problem-solving, and strategic-planning skills.
Tags for this Online Resume: Underwriting Management, Call Center Management, Business Analyst, Flood Insurance, Consultant, Supervisor, Property Management, Lean Six Sigma, Logistics, Management, Recruiting, Green Belt, Information Technology, Insurance, Leadership, Human Resources
Manager - 20 Years of Experience - Near 33064
PROFESSIONAL SUMMARY A customer-focused, results-driven technologist and business visionary with more than 20 years of experience, with a dynamic management career with leadership, vendor relationship building, problem-solving, planning, team building, defining roles, responsibilities, project management skills. I have a positive can-do nature with a smile. I have been the resident go-to person and resident expert for analy...
Tags for this Online Resume: Applications, Call Center, Cisco, Citrix, Clusters, Crystal Reports, Data Migration, Dell
Sales Assistant - 19 Years of Experience - Near 33578
Tags for this Online Resume: Outsourcing, Business Development, Outside Sales, Sales, Benefits, Credit Card, Services, Call Center, Complaints, Microsoft Windows
Medical Office Manager - 7 Years of Experience - Near 75149
Professional Summary Experienced Human Resource Specialist, Healthcare Administrative Faculty Member, and Healthcare Coordinator/Assistant Manager with demonstrated history in working in Healthcare Administration, Healthcare Higher Education Industry, and Human Resource Industry. Skilled in analytical skills, Microsoft Word, Oracle Business Suite, Oracle Discoverer, Applitrack, Physician Relations, Healthcare Regulatory Age...
Tags for this Online Resume: Analytical Skills, Call Center, Coaching, Compliance, Customer Service, Discoverer, Government, Health Care Industry, Health Insurance Portability And Accountability Act, Healthcare Administration, Dallas, Mesquite, Radiology, Human Resource, Adjunct Faculty, Instructor, Higher Education
Marketing
Accomplishments * Auto Shopping Assessment, State Farm Insurance - Lead qualitative portion of this reassessment of customer shopping experience for auto insurance that became the groundwork for subsequent quantitative work. Identified key customer expectations, preferences, motivators and the emotions that drive decisions, and the best ways to integrate State Farm's agent, call-center and online channels. Introduced method...
Tags for this Online Resume: Market Research, Customer Insight, Voice of the Customer, Usability, Customer Experience, Qualitative, Quantitative, Innovation, Communication, Presentation, MS PowerPoint
Sales Manager- 16 Years of Experience
Tags for this Online Resume: Sales, Management, Territory Management, Project Management, Project Manager, Training, Audit, Call Center, Leadership, Process Improvement
Customer Service Manager - 20 Years of Experience - Near 77441
SUMMARY Innovative service management professional with extensive experience in global organization, project management, service revenue profitability and delivery of best-in-class customer excellence. Areas of expertise: * Customer Retention Customer Service & Support Customer Relationship Management * Operations Management * Cross-Functional Team Leadership Productivity / Process Improvement * Call Center Operations * Tea...
Tags for this Online Resume: Cross-Functional Team Leader, NPS Champion, Service Operations Management, Project Management, Customer Experience, Improvements to Bottom Line
Customer Service Supervisor
Tags for this Online Resume: Oracle, Structured Query Language, Clean Room, Test, Training, Call Center, Support, Data Analysis, Process Improvement, Quality
